Erin Trotter

Left the car for inspection and they drove me home, called when finished, and arranged a pickup. Very pleasant experience. called when finished, and arranged a pickup. Very pleasant experience. More

by ILAURADEE Verified Customer Verified Customer

Report | Print

Erin was the only positive part of this experience. She was extremely nice, professional and friendly while she explained to me why wheel and tire warranty policy I purchased from them was not being ho She was extremely nice, professional and friendly while she explained to me why wheel and tire warranty policy I purchased from them was not being honored any longer by VW or NPI. The attempt to sell me a replacement wheel that should have been covered under said warranty but with a $200 mark up was also not appreciated. I had reached out to the GM to better understand why and how we got to this place, but I haven’t received a return call as of yet. After a 20+ year relationship with the dealership, I’ll look into a more trustworthy option from now on. More

by W Beard Verified Customer Verified Customer

Report | Print

Quick efficient and knowledgeable. . glad that i got the tire warranty package when purchasing vehicle! . glad that i got the tire warranty package when purchasing vehicle! More

by CARATJAYNE Verified Customer Verified Customer

Report | Print

I really like working with Erin and everyone else at North Penn Volkswagen! I would definitely recommend this dealership to anyone interested in Volkswagen North Penn Volkswagen! I would definitely recommend this dealership to anyone interested in Volkswagen More

by JOEMELILLO Verified Customer Verified Customer

Report | Print

I had two recall services done in less than 2 hours while I waited. This is outstanding. I waited. This is outstanding. More

by rk1243 Verified Customer Verified Customer

Report | Print

I had two recall services done in less than 2 hours while I waited. This is outstanding. I waited. This is outstanding. More

by rk1243 Verified Customer Verified Customer

Report | Print

A+ service. Thank you. I look forward to seeing you all soon with my Tiguan. Thank you. I look forward to seeing you all soon with my Tiguan. More

by GRAHAM13 Verified Customer Verified Customer

Report | Print

Great experience, would certainly take my vehicle there again. Thanks for keeping me informed along the way. again. Thanks for keeping me informed along the way. More

by m_palilonis Verified Customer Verified Customer

Report | Print

North Penn VW is a Great place. They are Friendly people. They really know what they are doing and do things right the first time. They are Friendly people. They really know what they are doing and do things right the first time. More

by BOBDUNLOP999 Verified Customer Verified Customer

Report | Print

Very customer friendly work well with you and listens easy to deal with. Bought my VW bettle there for my wife at Xmas. What a surprise easy to deal with. Bought my VW bettle there for my wife at Xmas. What a surprise More

by BZIEGLER1 Verified Customer Verified Customer

Report | Print