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Erin Trotter
Erin Trotter at North Penn VW
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Erin Trotter

Assistant Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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5.0
48 Reviews

Dealership Experience

22 yrs, 10 mos

Industry Experience

22 yrs, 10 mos

Specialties & Trainings

VW Certified Master Service Consultant

5.0

48 Reviews

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48 Reviews of Erin Trotter

April 26, 2025

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Employee Rating

Everyone was professional, friendly, and knowledgeable. I was very pleased with the service I received. More

by JOAN.ROBINSON11
Service Price Transparency
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Recommend Dealer
Yes
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April 22, 2025

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Employee Rating

Organized, consistent and professional. That's it for now. The best, the best ,the best that's it. More

by RUSSELLJOELL3
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

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April 15, 2025

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Employee Rating

Friendly, convenient service Reliable mechanics with great communication and customer service Convenient shuttle service is also a big plus. More

by GEOFFREY.DIFULGO
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

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April 15, 2025

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Employee Rating

Everytime I problem with my car I call them and Jesse does the best job to help it any situation and keeps me updated with my car. It’s really great dealing with him. More

by VINCEG3389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Ken Benton, Shawn Shaffer, Jesse McDonough, Amanda Young, James Bangor, Justin Fell

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Apr 16, 2025

North Penn VW responded

Thank you so much for the kind words! We're thrilled to hear that Jesse has been able to take great care of you and your vehicle. We truly appreciate your trust in us, and we'll be sure to pass along your wonderful feedback to him. It's always our goal to make every experience smooth and stress-free! 🚗✨

April 11, 2025

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Employee Rating

North Penn VW has made getting your car serviced a simple. affordable., and pleasant experience. More

by arnoldleibovitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

North Penn VW responded

Thank you so much, Arnold! We're thrilled to hear that your service experience at North Penn VW was simple, affordable, and pleasant. Our team works hard to make every visit as smooth and stress-free as possible, and it means the world to know we hit the mark with you. We truly appreciate your kind words and look forward to seeing you again! 🚗💙

April 06, 2025

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Employee Rating

James was a great help I would definitely recommend this service department. Very friendly team More

by KPLANT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Benton, Jesse McDonough, Amanda Young, James Bangor

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Apr 11, 2025

North Penn VW responded

Thank you so much, KPLANT2! 😊 We're so glad to hear that James and the team were able to assist you. We truly appreciate your kind words and your recommendation! Our team is always here to provide excellent service, and it's great to know we met your expectations. Looking forward to seeing you again soon! 🙌🚗

March 31, 2025

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Employee Rating

Very professional dealership with knowledgeable and friendly employees! Diagnostic was completed and work was finished in a very timely manner-same day! More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

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March 31, 2025

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Employee Rating

This dealership is one of the most friendly teams I have experienced. They are always first to say hello and make sure I’m satisfied when I pick up. Also make sure the car has been washed or give me a coupo More

by PHILLY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Notarianni, Jorge Campacci, Shawn Shaffer, Justin Fell

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March 28, 2025

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Employee Rating

Good Very good very good very good. Very good. Very good. Very good. Very good. Very good. More

by BOYLE428
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

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March 27, 2025

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Employee Rating

The service team at North Penn VW are the best in the business, always friendly and knowledgeable. I have been buying cars and having them serviced from them for over ten years and would not have my VW s More

by egronwaldt
Recommend Dealer
Yes
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