Erin Trotter
Erin Trotter at North Penn VW
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Erin Trotter

Assistant Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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5.0
54 Reviews

Dealership Experience

22 yrs, 11 mos

Industry Experience

22 yrs, 11 mos

Specialties & Trainings

VW Certified Master Service Consultant

5.0

54 Reviews

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54 Reviews of Erin Trotter

May 16, 2025

Dealership Rating
Employee Rating

The service attitude at the counter was very nice, the technicians were very serious, and the waiting time was also good. More

by tina.xu1618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

May 11, 2025

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Employee Rating

great service and great communication,very greatful for the curtesy transport service, they explain everthing so you can easily understand More

by glorybe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 10, 2025

Dealership Rating
Employee Rating

It was easy to schedule, communicate with, and my car was well taken care of at North Penn. More

by MEGRESKO
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

May 05, 2025

Dealership Rating
Employee Rating

NPVW has been my go to service place for my GTI for many years. They always take great care of me and my car. Knowledgeable staff and friendly service every single time. More

by Alexmtnez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Benton, Jesse McDonough

May 05, 2025

Dealership Rating
Employee Rating

Fantastic customer service at competitive prices, as always. North Penn VW's service team consistently communicates well, providing expert advice on what they have done and what they recommend having do More

by daviswf&eaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

April 29, 2025

Dealership Rating
Employee Rating

Always fair and helpful! The north penn team is very helpful and courteous . Thank you for asking More

by DANALINDIA
Recommend Dealer
Yes

Other Employees Tagged: Erin and Jake?

April 27, 2025

Dealership Rating
Employee Rating

Everyone is always informative and listened to my concerns and of course polite. Tim my sales executive is always a pleasure to speak with. More

by findlayp323
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2025

Dealership Rating
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Everyone was professional, friendly, and knowledgeable. I was very pleased with the service I received. More

by JOAN.ROBINSON11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 22, 2025

Dealership Rating
Employee Rating

Organized, consistent and professional. That's it for now. The best, the best ,the best that's it. More

by RUSSELLJOELL3
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

April 15, 2025

Dealership Rating
Employee Rating

Friendly, convenient service Reliable mechanics with great communication and customer service Convenient shuttle service is also a big plus. More

by GEOFFREY.DIFULGO
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

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