Erin Trotter
Erin Trotter at North Penn VW
Refer Me

Erin Trotter

Assistant Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

Contact Me
5.0
42 Reviews

Dealership Experience

22 yrs, 10 mos

Industry Experience

22 yrs, 10 mos

Specialties & Trainings

VW Certified Master Service Consultant

5.0

42 Reviews

Write a Review

42 Reviews of Erin Trotter

March 31, 2025

Dealership Rating
Employee Rating

Very professional dealership with knowledgeable and friendly employees! Diagnostic was completed and work was finished in a very timely manner-same day! More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

March 31, 2025

Dealership Rating
Employee Rating

This dealership is one of the most friendly teams I have experienced. They are always first to say hello and make sure I’m satisfied when I pick up. Also make sure the car has been washed or give me a coupo More

by PHILLY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 28, 2025

Dealership Rating
Employee Rating

Good Very good very good very good. Very good. Very good. Very good. Very good. Very good. More

by BOYLE428
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

March 27, 2025

Dealership Rating
Employee Rating

The service team at North Penn VW are the best in the business, always friendly and knowledgeable. I have been buying cars and having them serviced from them for over ten years and would not have my VW s More

by egronwaldt
Recommend Dealer
Yes

March 25, 2025

Dealership Rating
Employee Rating

We have a Honda and a VW in our household and the VW maintenance Is at least twice as expensive as the Honda. $400 to change a battery is ludicrous just because VW has some coding that has to be added. More

by DAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 25, 2025

North Penn VW responded

Hello Dan, I completely understand your frustration when a simple task like replacing a battery becomes complicated due to specialized programming. VW’s electrical system, like many modern vehicles, uses variable charging. There’s a control module that adjusts the alternator’s output based on the battery’s charge state and health. If the battery control module isn't re-programmed, it can continue charging at an excessive rate, leading to premature failure. That being said, the battery you purchased from us comes with a lifetime replacement warranty. This will be the last battery you'll need to purchase for your VW! We truly value your business and appreciate your feedback. I hope you'll continue to trust us for your VW service needs, as we are the highest-ranked VW service center in the Greater Philadelphia area. Please don't hesitate to reach out to me with any other concerns at 267-956-1145. Sincerely, Ken Benton Service Manager

March 21, 2025

Dealership Rating
Employee Rating

All staff was professional, friendly, easy to deal with and very accommodating. Mike provided a great work-around ofm the.car and explained all the technology completely. They operate like a true family b More

by DAVEWERNER743
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 10, 2025

Dealership Rating
Employee Rating

Jesse was wonderful! Very communicative kept me informed all the time as to how my car was doing and what it needed! More

by ALYHIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 05, 2025

Dealership Rating
Employee Rating

Tim Notorianni is the best! He just sold me my 10th VW. Tim is a pleasure to work with; he makes the buying experience a breeze. I’d recommend him to everyone in the market f More

by SARAH.LITKA17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Notarianni, Ken Benton, Jesse McDonough , Alan Mann

February 25, 2025

Dealership Rating
Employee Rating

Erin is always professional, knowledgeable and personable. She remembers me each time I’m there with my car. I appreciate the timeliness of service and the fact you can wait there for your car if More

by DANIBOY.SAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Benton, Jesse McDonough

February 12, 2025

Dealership Rating
Employee Rating

Erin is excellent st her job, she’s cognizant of my car and costs and tries very hard to take care of my needs in a cost affective way. More

by PETES528
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Notarianni

1
...

Dealership Inventory (118 Vehicles)

new 2025 Volkswagen Jetta car, priced at $25,553
2025 Volkswagen Jetta
new
Gray exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Atlas car, priced at $45,070
2025 Volkswagen Atlas
new
Pure Gray exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Atlas car, priced at $44,598
2025 Volkswagen Atlas
new
Gray exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Jetta car, priced at $26,953
2025 Volkswagen Jetta
new
Kings Red Metallic exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Atlas Cross Sport car, priced at $52,246
2025 Volkswagen Atlas Cross Sport
new
Opal White Pearl exterior
Automatic
All-wheel Drive
new 2025 Volkswagen ID. Buzz car, priced at $60,505
2025 Volkswagen ID. Buzz
new
Candy White exterior
Automatic
Rear-wheel Drive