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Erin Poulos
Erin Poulos at Russ Darrow Nissan of Milwaukee
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Erin Poulos

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
25 Reviews
4.8

25 Reviews

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25 Reviews of Erin Poulos

April 20, 2025

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Employee Rating

Always great service! Never hesitate to come to this location. Everyone is always positive and willing to listen. More

by robin.schreck
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Recommend Dealer
Yes
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Apr 20, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

April 03, 2025

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Erin was efficient and nice. My car was finished quickly. It was washed too! Thanks More

by GOLDKIM45
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

April 03, 2025

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The work done on my car was done in a time efficient manner. Nice crew! Thank you. More

by Alan Saavedra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Travis Wise, Cyrus Farahbakhsh, Shaun Sellers

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Apr 03, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

March 23, 2025

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We had a Mike as a salesman. He was very nice. He helped us in such a way that nobody could have. That’s why we are repeat customer, thank you More

by NIRAJPPATEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Steve Gliatis , Mike Anderson

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Mar 24, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mike delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

March 22, 2025

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Employee Rating

They are efficient in servicing my vehicle and each time I have been there I have received great customer service. More

by Booker_Ericka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, Ericka, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

March 21, 2025

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Employee Rating

Great service! Erin was excellent she handled me with real care. What great experience! Wow More

by VWPROVERB31111765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

March 11, 2025

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Good customer service, fast service and clean establishment. Like the video sent to show the service More

by OCEACHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

March 08, 2025

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I was very impressed by the service I received during my oil change! The video showing them doing my checkup under my cars blew my mind. I really enjoyed watching it. Everyone especially Aaron was very mann More

by swellstchr49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Travis Wise, Cyrus Farahbakhsh, Shaun Sellers , Aaron 5 Stars

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Mar 09, 2025

Russ Darrow Nissan of Milwaukee responded

It's great to hear that Aaron and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of Milwaukee! Matt Hansen matt.hansen@russdarrow.com

March 08, 2025

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Employee Rating

I love russ Darrow. Ive been coming there since the late 90's. You have service all 4 of my vehicles: 93 Maxima 2001 Maxima 2014 Maxima And now my 2014 pathfinder More

by Mountain3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Travis Wise, Shaun Sellers , Terry, who is no longer there

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Mar 09, 2025

Russ Darrow Nissan of Milwaukee responded

Louis, Thank you so much for your kind words for Paul, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

March 08, 2025

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Daryl Nissan is the best car dealer I've worked with in my entire life of buying cars More

by kevinbrandt
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2025

Russ Darrow Nissan of Milwaukee responded

Kevin, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

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