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Erin O'Keefe
Erin O'Keefe at Anderson of Abingdon

Erin O'Keefe

Servicer Advisor

Anderson of Abingdon

3015 Emmorton Road
Abingdon, MD 21009

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4.7
80 Reviews
4.7

80 Reviews

Write a Review

80 Reviews of Erin O'Keefe

October 16, 2025

Dealership Rating
Employee Rating

The best deal I ever made with the best people. Absolutely the best dealership and Mike Duray is, hands down, the best in the business. I’m so glad I took the time to go back there. More

by bcook34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Duray, John Wyant, Scott Burton, Dana Curry, Jeremy Linville, Blake Boyle, Brian Wojcik, Daniel Price

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Oct 22, 2025

Anderson of Abingdon responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

September 27, 2025

Dealership Rating
Employee Rating

Great Dealership! ! Personnel are very Professional and do a GREAT Job!! Will go there again! More

by LTPADUSSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Burton, Dana Curry, Jeremy Linville, Blake Boyle, Brian Wojcik

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Oct 01, 2025

Anderson of Abingdon responded

We're glad to hear you found our staff was so Professional and helpful! We hope to see you soon!

September 26, 2025

Dealership Rating
Employee Rating

Everyone in the service department is very nice. Recognize me when I come in. Nice to have refreshments available too More

by Buickowner0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Duray, Scott Burton, Dana Curry, Jeremy Linville, Blake Boyle

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Oct 01, 2025

Anderson of Abingdon responded

Your wonderful feedback and rating mean a lot to us. We hope to see you soon!

September 25, 2025

Dealership Rating
Employee Rating

Erin was helpful & friendly. The staff went out of their way to accommodate my needs. More

by DJOASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Anderson of Abingdon responded

We're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2025

Dealership Rating
Employee Rating

The service representative never came to talk with me about my truck. I waited an hour for her to complete a phone call. When I returned to get my vehicle. I also asked that my tires be rotated as I alwa More

by M Dorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 25, 2025

Anderson of Abingdon responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (410) 569-1800 when you have an opportunity, and we will be more than happy to try and turn your experience around.

September 23, 2025

Dealership Rating
Employee Rating

My service was incomplete. I personally ask that my tires be rotated after my oil change, that service wasn’t completed. More

by M Dorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 25, 2025

Anderson of Abingdon responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (410) 569-1800 so we can work with you to make this right.

September 09, 2025

Dealership Rating
Employee Rating

The manager Blake was amazing and worked with my time schedule for me to have my vehicle over the weekend. He was very flexible and helpful. Thank you Blake! More

by PATMAN224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Burton, Dana Curry, Jeremy Linville, Blake Boyle, Brian Wojcik

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Sep 12, 2025

Anderson of Abingdon responded

We're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2025

Dealership Rating
Employee Rating

My car was repaired without an appointment on a Saturday. Great service at a great price.? More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Curry

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Sep 10, 2025

Anderson of Abingdon responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 05, 2025

Dealership Rating
Employee Rating

Overall I was pleased with the outcome. I was surprised why it two hours for an oil change and wiper replacements when I was the second car in line Thursday morning. More

by JJDKAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

Anderson of Abingdon responded

Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (410) 569-1800 so we can discuss your experience further. We look forward to hearing from you.

August 22, 2025

Dealership Rating
Employee Rating

Had an appointment for our first service. I believe 3 hours is a little excessive for an oil change and tire rotation. More

by m.ferrari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bill Taylor

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Aug 27, 2025

Anderson of Abingdon responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 569-1800 to discuss your concerns, as your satisfaction is of utmost importance to us.

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