Erin Costanzo
Erin Costanzo at Jenkins Hyundai of Ocala

Erin Costanzo | Page 11

Internet Sales Manager

Jenkins Hyundai of Ocala

1602 SW College Rd
Ocala, FL 34471

Contact Me
not yet
rated
232 Reviews

Dealership Experience

10 yrs, 9 mos

not yet
rated

232 Reviews

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232 Reviews of Erin Costanzo

June 14, 2020

Dealership Rating

anxious salesmen They were so anxious to sell that we never received a clear explanation of what we were payihg.,Furthermore, the car was never cleaned out. We discove More

by CMEGGE1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rocky DeLeon, Nick Minner, Patrick Glavey , Shannon Gamache, Salvatore Pistone

Jun 15, 2020

Jenkins Hyundai of Ocala responded

Hello, I apologize for the negative experience during your purchase. I would like the opportunity to resolve your concerns. Please contact me at 352-620-2264. Thank you, John Strow Customer Relations Manager

June 05, 2020

Dealership Rating
Employee Rating

Bought 1 car, Leased 1 car Easy and seemless No pressure, friendly, informative, Our salesman was very easy to deal with. Was extremely patient as we were going to buy 2 cars but explained why l More

by BARBARACONRAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Agee , Carl Haehner who was our sales person. Erin just helped with the extra warranties

Jun 05, 2020

Jenkins Hyundai of Ocala responded

Thank you for choosing us for your purchase! We appreciate the five-star review!

June 02, 2020

Dealership Rating

Worst service department in Ocala. Disrespectful and utterly useless. Had my car over a month and still isn’t fixed and gave it back broke. More

by KCB4456
Recommend Dealer
No

Other Employees Tagged: Cote Mulligan , Aaron Fields

Jun 03, 2020

Jenkins Hyundai of Ocala responded

Our records indicate that the diagnostics from your vehicle presented substantial evidence that your vehicle was struck by lightning. We apologize for how frustrating that may be, but we are unfortunately unable to repair the issues under warranty. While electrical damage to a vehicle from a lighting strike is not covered under warranty, it is often covered by automotive insurance agencies. Thank you for your understanding.

May 22, 2020

Dealership Rating
Employee Rating

Wonderful service highly recommend shopping with them . Very patient and met all my needs. I love my new suv!!! Definitely will be back!!! Thank you so much More

by Kidaboo93
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Agee

May 25, 2020

Jenkins Hyundai of Ocala responded

Thank you for your review about your experience during your recent purchase! We appreciate your business and we are delighted to know that we provided you with excellent service!

May 20, 2020

Dealership Rating
Employee Rating

I go to Jenkins Hyundai of Ocala because Caroline Davis never did me wrong she is the best sales lady that I know of and whenever I need a vehicle I go see Caroline More

by FLOWERSLISA1958
Recommend Dealer
Yes

Other Employees Tagged: Carolyn Davis

May 21, 2020

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Carolyn provided you with excellent service!

May 19, 2020

Dealership Rating

Great salesman Carl Haener. Knows the product and new tech, can explain it to a 62 year old dinosaur like me make me understand it. More

by Joe
Recommend Dealer
Yes

Other Employees Tagged: Carl Harner

May 21, 2020

Jenkins Hyundai of Ocala responded

Thank you for allowing us to earn your business! We are delighted to know Carl and the rest of our team provided you with excellent service!

May 18, 2020

Dealership Rating
Employee Rating

Karl Forbes is an outstanding salesman. He went out of his way to make this a positive experience. He is the only reason I purchased. More

by GIGGLEBEER64
Recommend Dealer
No

Other Employees Tagged: Salina Pistone, Karl Forbes

May 20, 2020

Jenkins Hyundai of Ocala responded

Hello, Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-620-2264. John Strow Customer Relations Manager

May 13, 2020

Dealership Rating

Very polite and was willing to do any thing make my experience a good one. Thank you for everything thing wonderful for me to purchase More

by CATENBRAGG
Recommend Dealer
Yes

Other Employees Tagged: Salvatore Pistone, Chris in sales

May 15, 2020

Jenkins Hyundai of Ocala responded

Thank you so much for your great review! We know that you are the reason we are here!

May 12, 2020

Dealership Rating

I like the dealership! I just bought a year old car and I did not like the end of the transaction and having to go through all the maintenance agreements. This made me feel like the car was going to have More

by JANIE.S.TANK
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Agee , Kirstie Ryan, Gus Saucedo

May 15, 2020

Jenkins Hyundai of Ocala responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience.

May 11, 2020

Dealership Rating

Love what I bought. Billy Jordan is exceptional and would recommend him and this dealership to my friends. Billy never gave up and found me the perfect vehicle. More

by Tcfeline
Recommend Dealer
Yes

Other Employees Tagged: Cote Mulligan, Billy Jordan

May 15, 2020

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Billy provided you with excellent service!

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