Erika Pineda
Erika Pineda at Mercedes-Benz of Boston

Erika Pineda

Commercial Vehicles Service Consultant

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.8
52 Reviews
4.8

52 Reviews

Write a Review

52 Reviews of Erika Pineda

January 13, 2025

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Employee Rating

Fantastic service. They did the job quickly. Kept me notified on their progress. Made sure my car was clean when they were finished. More

by mjocelyne
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 14, 2025

Mercedes-Benz of Boston responded

We're delighted to hear you had a fantastic experience with our team at Mercedes-Benz of Boston. Keeping you informed and ensuring your car is spotless are top priorities for us. Thanks for the review!

January 04, 2025

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Great customer service ,excellent experience, very nice group of people . I would definitely recommend to all. More

by Ed1506
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 06, 2025

Mercedes-Benz of Boston responded

Thank you for the glowing review! We're delighted to hear that our team at Mercedes-Benz of Boston provided excellent service. We appreciate your recommendation and look forward to serving you again in the future!

November 18, 2024

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Employee Rating

Helpful on the phone and in person. Good information on our repair. We will be back! More

by jplassmann
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Nov 19, 2024

Mercedes-Benz of Boston responded

We're so glad our Mercedes-Benz of Boston team could provide such helpful assistance! Thanks so much for the review. We look forward to serving you again in the future!

September 25, 2024

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The Team was helpful friendly. Ready for my arrival and provided a good explanation of the work and associated costs. The van was ready on time. More

by Scott M
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Wetzonis

Sep 25, 2024

Mercedes-Benz of Boston responded

Scott, we're glad to hear our team at Mercedes-Benz of Boston provided you with a smooth and informative experience. Thanks for sharing your feedback!

September 19, 2024

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Great customer service, time consideration was important. Very professional! Very welcoming. Education on services provided More

by Bfern
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Recommend Dealer
Yes
Sep 20, 2024

Mercedes-Benz of Boston responded

Bfern, we're delighted to hear you had a positive experience with our team at Mercedes-Benz of Boston. Thanks for highlighting the professionalism and welcoming atmosphere!

September 11, 2024

Dealership Rating
Employee Rating

I wanted to take a moment to share my positive experience with the service I received on my Mercedes, which is now seven years old. Thanks to the excellent care over the years, it drives like it was just man More

by MTD
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Sep 11, 2024

Mercedes-Benz of Boston responded

We're delighted to hear that Schneider and Erica have consistently provided top-notch service for your vehicle here at Mercedes-Benz of Boston. Thank you for sharing your positive feedback. We look forward to continuing to serve you in the future!

May 11, 2024

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Employee Rating

The service was super fast and also the quality of the service. And I also want to say that the people who helped me were very professional and honest, the Van still had a warranty and I didn't know, but More

by socratescamila0717
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Wetzonis

May 13, 2024

Mercedes-Benz of Boston responded

We're glad to know you had a positive experience with our team at Mercedes-Benz of Boston. It's great that they were able to help with your warranty coverage! Thanks for the review and take care!

February 21, 2024

Dealership Rating
Employee Rating

Excellent service as always, Best Mercedes Benz dealership, Albert is the best manager, deserves a lot of credit, great job, thank you very much, Dr.Talalayevsky! More

by talgre
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Berisha

Feb 21, 2024

Mercedes-Benz of Boston responded

We're so glad to know you had an excellent experience with us at Mercedes-Benz of Boston! Your kind words about Albert and our team are greatly appreciated. We look forward to serving you again in the future!

December 14, 2023

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Employee Rating

Outstanding customer service. Very accommodating. Gave me fair value for my trade. Highly recommend them. More

by Shima72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

Mercedes-Benz of Boston responded

We're delighted to know you had an outstanding experience with us at Mercedes-Benz of Boston. We appreciate your recommendation and look forward to serving you again in the future!

December 01, 2023

Dealership Rating
Employee Rating

HORRIBLE BUSINESS THEY INSPECTED MY TRUCK WITH BAD BREAKS passenger front seat belt not working and still passed inspection sticker the Gm don’t care about the customers at all or our safety take your money More

by Randsonsautorepair
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Jeff Davis, Umer Iqbal, Richie Bautista , Carlos Romero

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