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Erika Featherston
Erika Featherston at Shottenkirk Toyota Weatherford
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Erika Featherston

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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4.9
92 Reviews

Industry Experience

9 yrs

4.9

92 Reviews

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92 Reviews of Erika Featherston

April 08, 2025

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Employee Rating

Manny was very attentive and friendly this morning. My oil change and tire rotation was done right around 30 minutes, This was great, as other times it has been an hour or longer. Thank you for getting More

by Misty Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Manny Martinez

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Apr 09, 2025

Shottenkirk Toyota Weatherford responded

Misty, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 08, 2025

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Employee Rating

Maintenance service was quick and easy from appointment to completion. I was helped immediately. Great customer service! More

by Jttexas12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2025

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 05, 2025

Dealership Rating
Employee Rating

Great people and service. Will be back for all service for both cars. Good job More

by Stevejeane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez

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Apr 07, 2025

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 05, 2025

Dealership Rating
Employee Rating

Courteous polite and thorough. Very helpful with keeping my Tundra serviced. Will certainly be using them again. More

by gjbasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2025

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 04, 2025

Dealership Rating
Employee Rating

Clean and neat building. Great coco. Mike is not only professional but down to earth. The lady who drove Me back and forth drove well and was fun to chat with. More

by Jstephenson.7588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lamont Halstead, Mike Pfender, Tonya Franklin, Mike Kessler, Gracie Judy, Danielle Schwerdt, Haylee Whitaker, Roberto Ramirez

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Apr 04, 2025

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 10, 2025

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Employee Rating

Mike and Erica were terrific! A time sensitive emergency problem that they resolved quickly and professionally. We were back on our road trip faster than expected. Their unders More

by rberesky9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

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Mar 11, 2025

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 08, 2025

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Employee Rating

Always able to get me in and get the work done on a timely manner. Great customer service. More

by Kimberly1061.ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 08, 2025

Dealership Rating
Employee Rating

As always, he is a very attentive person who answers any questions or doubts you may have, a person with whom you can have a very pleasant conversation. More

by Edgar acuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez

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Mar 10, 2025

Shottenkirk Toyota Weatherford responded

Edgar, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

March 06, 2025

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Employee Rating

I took my car in to Mike and he was very kind and got my car fixed up. More

by gabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Gordon, Mike Pfender, Manny Martinez, Mike Kessler, Jason Vise, Saul Mendez, Noah Wright

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Mar 07, 2025

Shottenkirk Toyota Weatherford responded

Gabby thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 04, 2025

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Employee Rating

I brought my Lexus RX350 in for a vibration in the left front. Troubleshooting the problem went very quickly and the results were communicated clearly for the corrective actions. More

by Craig.winterrowd
Recommend Dealer
Yes
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Mar 05, 2025

Shottenkirk Toyota Weatherford responded

Craig, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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