Erika Bartholomew
Erika Bartholomew at Audi Coral Springs
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Erika Bartholomew

Audi Brand Specialist

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

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4.8
132 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

18 yrs, 2 mos

4.8

132 Reviews

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132 Reviews of Erika Bartholomew

February 07, 2025

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Employee Rating

Erika was the ultimate professional and went out of her way to make my car buying experience extremely pleasant. I value my time and Erika helped me find the car I was looking for and was able to quickly o More

by Mike B
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clint Briggs, Alan Fein

Feb 10, 2025

Audi Coral Springs responded

We appreciate your generous review, Mike!

February 05, 2025

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Erika was extremely responsive to my requests and did everything possible for me to get the car I wanted. She also spent a good time teaching everything about the new car. More

by ANDRESCASAIS15
Recommend Dealer
Yes

Other Employees Tagged: Quentin Jarlson

Feb 06, 2025

Audi Coral Springs responded

We appreciate your generous review, Andres!

January 01, 2025

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The 2025 Audi had a few new additions which makes the car better than my last 4. The drive is smoother and the garage dior opener is improved More

by LESTER.ROSEN
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Recommend Dealer
Yes

Other Employees Tagged: Brendan Smith

Jan 02, 2025

Audi Coral Springs responded

Thank you for this pleasant review, Lester!

December 31, 2024

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The dealership provides excellent service and with this being my 5th Audi I have been very satisfied! The star at the Coral Springs dealership is Erika Bartholomew, Sales and service professional! More

by Judyndelray
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Recommend Dealer
Yes
Jan 02, 2025

Audi Coral Springs responded

Thank you for this wonderful review, Judyn!

November 07, 2024

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Very disappointed and loyal client lost. I was swindled by Audi Coral Springs into a pull ahead deal which was not honored. I was charged for expenses that the dealer committed to cover. Lon More

by ANA11
Recommend Dealer
No

Other Employees Tagged: Brendan Smith

Nov 08, 2024

Audi Coral Springs responded

Thank you for sharing your concerns with us, Ana! I want to start by acknowledging how frustrating and disappointing this situation must be for you, especially given your long history with Audi Coral Springs. We take all feedback seriously, and it’s clear that your experience didn’t meet the high standards we strive to provide. I understand from your messages that you were expecting Audi Coral Springs to handle the remaining balances on your previous lease, as has been the case in past lease pull-ahead deals. We sincerely regret that this expectation was not met in the way you anticipated. In reviewing the situation thoroughly, I see that there were discussions regarding the coverage of your previous vehicle’s expenses, but there were no formal agreements in writing to waive all outstanding liabilities from your prior lease, which created confusion. While we did offer to cover certain costs as a goodwill gesture, such as the $663 tax-in payment and a $500 waiver on your final statement, I understand that these measures did not fully address your concerns. We deeply value your loyalty over the years, and I want to assure you that our intention has always been to act in good faith. We understand that your expectations were based on previous experiences, and we regret that the communication this time did not align with those expectations. I also recognize that the conversations with Audi Financial Services and the information from your acquaintances have only compounded your frustration. Please know that we are committed to ensuring that all of our clients feel heard and respected.While we may not be able to change the terms of the agreement that was signed, we are always willing to have an open dialogue to explore possible resolutions and work together towards a fair outcome. Again, I’m sorry that your recent experience with Audi Coral Springs has led to disappointment, and I appreciate the opportunity to address your concerns. We truly value your business and hope we can regain your trust. Please don’t hesitate to reach out if you’d like to discuss this further or if there’s anything else I can assist you with. Brendan Smith

November 02, 2024

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Erika is very knowledgeable about the cars features and effective in explaining how to use them More

by soffergm
Recommend Dealer
Yes

Other Employees Tagged: Quentin Jarlson

Nov 04, 2024

Audi Coral Springs responded

Thank you for this generous review, Soffer!

November 02, 2024

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Very professional and knowledgeable staff. Polite an thorough. Erika was great in explaining how to use all features. More

by laurademilt
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Flores

Nov 04, 2024

Audi Coral Springs responded

We appreciate your wonderful feedback, Laura!

October 28, 2024

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AJ in service and the whole service department was amazing, also the sales team did everything they could to help us feel satisfied with our purchase including the service part of it. This might be More

by GARCIAJOSEALBERTO
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Recommend Dealer
Yes
Oct 29, 2024

Audi Coral Springs responded

Thank you for this kind feedback, Garcia!

September 24, 2024

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I had an excellent experience. Erika was amazing and made the purchase of my new vehicle and trade-in of my old easy and painless!! More

by PKRAVITZ
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Meyer

Sep 24, 2024

Audi Coral Springs responded

Thank you for this kind review, P!

September 24, 2024

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It was a pleasure working with Erika and Tony for our recent purchase. Very efficient and professional. More

by TERRICOLETTI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 25, 2024

Audi Coral Springs responded

Thank you for this positive review, Terri!

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