12 Reviews
Write a Review12 Reviews of Erika Anderson
November 19, 2024
Erika in the service department was great to work with. She kept me up to date on my car and I was able to get a loaner vehicle. Definitely would recommend her to anyone who has a VW. She kept me up to date on my car and I was able to get a loaner vehicle. Definitely would recommend her to anyone who has a VW. More
September 24, 2024
Courteous service and parts department. Work done on schedule with reminder of future maintenace as needed. Shuttle ride makes dropping car off convenient. Work done on schedule with reminder of future maintenace as needed. Shuttle ride makes dropping car off convenient. More
Other Employees Tagged: Michael Albee
July 28, 2024
I have brought my car in there and the engines has had to be torn down over three times and they still have not fixed it compl. Every time we get it back, the light comes back on, and we have to bring it bac be torn down over three times and they still have not fixed it compl. Every time we get it back, the light comes back on, and we have to bring it back to the dealership. It has been nothing but problems it is under warranty, but we’re still told we will be charged over $3,000.00 if it’s not the problem they’re looking for. More
April 14, 2023
Igor is the most professional sales man with great patience that I have ever met. He and Mike have made buying a car easy and stress free from start to finish. All in all, It was a great experience patience that I have ever met. He and Mike have made buying a car easy and stress free from start to finish. All in all, It was a great experience that I would highly recommend this dealership to others! More
Other Employees Tagged: Igor Gama , Michael Sutherland, Chito Vongchampa, Sarah Hall and Marcy Mulcahy are PLUS for my reasons to keep coming back to Patrick!
January 05, 2023
although the car is in the shop now for a check engine light. the purchase process was great light. the purchase process was great More
Other Employees Tagged: Justin Toedt, Steve Rivo , Matt Sahagian, Chito Vongchampa
November 09, 2022
Great to work with, was a awsome and well set up dealer, the sale person was awsome ! the sale person was awsome ! More
Other Employees Tagged: Justin Toedt, David Balkus, Ramez Abdi, Andrew Murray, Igor Gama , Tracy Doucette, Matt Sahagian, Caitlin Vangel
October 29, 2022
Quick and friendly sales team and the parts department is filled with employees with top tier Volkswagen knowledge. Excellent experience overall. filled with employees with top tier Volkswagen knowledge. Excellent experience overall. More
Other Employees Tagged: Joe Patrock , Tracy Doucette, Jose Sanchez, Caitlin Vangel, Chito Vongchampa
August 01, 2022
Horrible. Would give zero stars if I could! Been waiting since October 2021 for a clock spring to fix a SAFTY RECALL only to find out August 2022 they never o Would give zero stars if I could! Been waiting since October 2021 for a clock spring to fix a SAFTY RECALL only to find out August 2022 they never ordered the part. I spoke to Erika on a monthly basis and was told the part is still on back order. Now I have to go in just so they can see what part they have to order. Complete waste of time. I called Volkswagen to see if they had a back order on clock springs and was told they didn't, not sure why Patrick Volkswagen is saying different but it's not cool. I have been pulled over twice for inspection sticker and they could careless. Sad part is I used to love this place but after the horrible customer service, the lying, and lack of care, I wouldn't recommend them to anyone. Including my enemy. More
May 14, 2022
Had a good variety of cars and got me in and out same day with the car I wanted with the car I wanted More
Other Employees Tagged: Joe Patrock