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Erik Swanson
Erik Swanson at BMW of Barrington
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Erik Swanson

Service Writer

BMW of Barrington

1475 S. Barrington Rd
Barrington, IL 60010

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5.0
47 Reviews

Industry Experience

25 yrs, 9 mos

5.0

47 Reviews

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47 Reviews of Erik Swanson

December 01, 2024

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Great service! Pleasant waiting area if your staying for service, and promptly providing a loaner car if you have to leave your car! More

by WHughes
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Recommend Dealer
Yes
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Dec 06, 2024

BMW of Barrington responded

Thank you for your kind words! We’re thrilled to hear you enjoyed the service and our waiting area, and hopefully the Motor Werks Cafe, too. We’re glad we could provide a great experience, and we look forward to serving you again in the future!

October 19, 2024

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Erik Swanson was excellent, he is very friendly and knows his job very well, they checked my car and did everything perfectly, he explained everything very well. I’m very grateful to Erik Swanson. I’m so hap More

by Talant
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Recommend Dealer
Yes
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Oct 22, 2024

BMW of Barrington responded

Thank you so much for the 5-star review and kind words about Erik! We're thrilled to hear that you had such a positive experience and that everything went smoothly. If you know anyone else who would appreciate the same excellent service, we’d love to help them too. Your referrals mean the world to us! Thanks again for choosing Motor Werks, and we look forward to serving you in the future!

October 13, 2024

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For the past 10 years, when I bring my car in for service I always schedule with Erik Swanson. Erik is extremely helpful, responsive, and friendly. He is also very helpful as to what services need to be com More

by CAM
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Recommend Dealer
Yes
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Oct 15, 2024

BMW of Barrington responded

Thank you so much for your kind words! We're thrilled to hear that Erik Swanson has consistently provided you with exceptional service over the past decade. Our team strives to ensure every customer has a great experience, and it's wonderful to know that Erik's helpfulness and responsiveness have made such a positive impact on your visits. If you know anyone in need of automotive service or a new vehicle, we would greatly appreciate your referrals! We look forward to continuing to serve you at BMW of Barrington for many more years to come. Safe travels!

October 04, 2024

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Erik Swanson is our service person for more then 10 years, I think, always been great experience, great job keeping our cars in good shape. Thank you Erik! More

by mi
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Recommend Dealer
Yes
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Oct 04, 2024

BMW of Barrington responded

Thank you for taking the time to share your continued experience in BMW of Barrington Service Department and Service Advisor Erik Swanson. We appreciate your kind words and continued patronage with us. Driven by You.

September 28, 2024

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I have been working with Eric Swanson for eleven years and he is outstanding with customer service. Keeps me coming back thanks to his service. More

by Baum.Donna
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Recommend Dealer
Yes
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Sep 30, 2024

BMW of Barrington responded

Thank you so much for your loyalty and kind words about Eric Swanson! We're thrilled to hear that his exceptional service keeps you coming back. We truly appreciate customers like you and would love to help your friends and family experience the same great service. —we’d be happy to assist!

September 24, 2024

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I bought a certified BMW from Motorwerks in 2018. Very good experience and have done all maintenance there with great results. Highly recommended. More

by Bill Noirot
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Yes
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Sep 25, 2024

BMW of Barrington responded

Thank you so much for your kind words and continued trust in Motor Werks! We're thrilled to hear that you've had such a positive experience with both your BMW purchase and service. Your recommendation means the world to us, and if you know anyone else looking for their next vehicle, we’d be honored to provide them with the same great experience. Feel free to send them our way—we’re always happy to help! 😊

September 02, 2024

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Erik is the primary reason I continue bringing my car to Motorwerks. They are the best at what they do. More

by Jim
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Recommend Dealer
Yes

Other Employees Tagged: Tom Zapata

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Sep 03, 2024

BMW of Barrington responded

Thank you for the kind words! We’re thrilled to hear that Erik and the Motor Werks team continue to provide you with the top-notch service you deserve. We’re committed to being the best for our customers. If you know anyone else who could benefit from our expertise, we’d be grateful if you could refer them to us. We look forward to serving you again!

Sep 03, 2024

BMW of Barrington responded

Thank you for the kind words! We’re thrilled to hear that Erik and the Motor Werks team continue to provide you with the top-notch service you deserve. We’re committed to being the best for our customers. If you know anyone else who could benefit from our expertise, we’d be grateful if you could refer them to us. We look forward to serving you again!

June 10, 2024

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I recently had the pleasure of working with Erik & I couldn't be more impressed with the level of professionalism & expertise he demonstrated. He took the time to thoroughly explain the maintenance requ More

by rsergis
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Recommend Dealer
Yes
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Jun 19, 2024

BMW of Barrington responded

Thank you for taking the time to share your feedback on BMW of Barrington Service and Service Advisor Erik Swanson. We appreciate your recognition of Erik's professionalism and his exceptional understanding of the BMW brand maintenance needs. Driven by You.

May 28, 2024

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Eric Swanson is the absolute best person to deal with if your car needs service. More

by howfrench
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Recommend Dealer
Yes

Other Employees Tagged: Marc Collura

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May 29, 2024

BMW of Barrington responded

Thank you for taking the time to share your rating of BMW of Barrington Service Department and Service Advisor Erik Swanson. We appreciate your recommendation of him for servicing needs. Driven by You.

May 04, 2024

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Erik is the best and has been for the many years I’ve worked with him. He is always thorough and customer focused. More

by jepl52
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Recommend Dealer
Yes
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May 07, 2024

BMW of Barrington responded

Thank you for taking the time to share your rating of BMW of Barrington and Service Advisor, Erik Swanson. We appreciate your loyalty and continued patronage over the years. Driven by You.

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