Erik Rudd
Erik Rudd at Mercedes-Benz of Henderson
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Erik Rudd

Service Advisor

Mercedes-Benz of Henderson

925 Auto Show Drive
Henderson, NV 89014

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114 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

36 yrs, 9 mos

Languages Spoken

English English

not yet
rated

114 Reviews

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114 Reviews of Erik Rudd

November 07, 2024

Dealership Rating
Employee Rating

The service at Mercedes Benz of Henderson is world class. From vehicle pick up to vehicle return, they do ever thing to ensure my vehicles exceed my expectations. More

by dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Kaplan

January 18, 2024

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Employee Rating

The service department was extremely knowledgeable and my repairs was expedited to get me back on the road as soon as my car was finished. Thanks so much to everyone involved from start to finish!! More

by Nate P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 23, 2023

Dealership Rating
Employee Rating

Erik is what every employer wants in an advisor. He provides first class service from beginning to end. He exudes proffesionalism and is very caring and trustworthy. I look forward to sharing a posi More

by lindsmom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Mercedes-Benz of Henderson responded

Hello lindsmom1, The team at Mercedes-Benz of Henderson appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! Thank you for allowing Erik the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

February 23, 2023

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Employee Rating

I bought my vehicle new from this dealership in 2021 and continue to get my service at the dealership (even though another Mercedes dealer is actually closer). The purchase experience with Roger Campbell c More

by Jerry.Hashimura
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Roger Campbell, Sales

Feb 24, 2023

Mercedes-Benz of Henderson responded

Hi Jerry.Hashimura, The team at Mercedes-Benz of Henderson appreciates you taking the time to share your kind sediments regarding your visit with Roger. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

December 10, 2022

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Employee Rating

Once again Mercedes-Benz of Henderson has far surpassed the words excellent customer service. My car needs were taken care of professionally by Eric and the service team. And a touch of the management More

by The Foxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2022

Mercedes-Benz of Henderson responded

Hi The Foxx, Thank you for choosing Mercedes-Benz of Henderson. The team Mercedes-Benz of Henderson strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Eric has always been helpful, knowledgeable, and assisting you the best pricing to care for your MB. We are grateful for your business, and we look forward to serving you for many years to come! Best regards, Your Friends and Family at Mercedes-Benz of Henderson

October 10, 2022

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Employee Rating

Erik is always amazing. Goes way beyond to make everything go so smoothly!! Best in the business. More

by Willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2022

Mercedes-Benz of Henderson responded

Hi Willis, Thank you for choosing Mercedes-Benz of Henderson. Our team is delighted to hear that Erik was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority, and we are thankful for your kind feedback. We look forward to serving you again at your next scheduled service interval. Best regards, Your Friends and Family at Mercedes-Benz of Henderson

August 04, 2022

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Employee Rating

My service advisor Erik Rudd is Amazing! He always goes above and beyond to deliver 5 Star service, every time! I always know I am in good hands, and my car is well taken care of. I drive 3 More

by Jen Gesick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2022

Mercedes-Benz of Henderson responded

Hi Jen, It’s really rewarding hearing that Erik was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! All the best, Your Friends and Family at Mercedes-Benz of Henderson

January 02, 2022

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Employee Rating

I have been going to Mercedes Benz of Henderson for 4 years Eric is my service advisor, He is the best of best. Honest, trust worthy, and extremely knowledgeable. I have recommended Mercedes Benz of He More

by mail.mrsavoir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Mercedes-Benz of Henderson responded

Hello! Thank you for being a loyal guest for 4 years! We are so happy Erik and the team have been able to provide excellent service all these times. We look forward to serving you again. Best, Your friends and family at Mercedes-Benz of Henderson

December 09, 2021

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Employee Rating

Erik is always helpful and upfront on services needed on my car. Keep up the hard work. More

by Leilani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2021

Mercedes-Benz of Henderson responded

Hi Leilani! Thank you for coming in for service. We are pleased to hear that Erik was of assistance. We look forward to having you in again. Best, Your friends and family at Mercedes-Benz of Henderson

November 25, 2021

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Employee Rating

The dealership and the customer service received from Erik Rudd was truly exceptional. First time Mercedes-Benz driver and I am very pleased. More

by robertocwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2021

Mercedes-Benz of Henderson responded

Hello! Thank you for coming in and working with Erik! We're so happy to hear your experience went well. We hope you're enjoying your first Mercedes-Benz! We look forward to assisting you again in the future. Best, Your friends and family at Mercedes-Benz of Henderson

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