Erik Lett

Brought in for both headlights out. Invoice shows verification that both lights were out. Replaced driver’s side headlight housing, no information provided as to how passenger side was Invoice shows verification that both lights were out. Replaced driver’s side headlight housing, no information provided as to how passenger side was fixed, but was working when the car was given back. Taken back following weekend because driver’s side blinker wasn’t connected. Now the passenger side headlight is not working. Have given this place almost $2,000 for important work which has not been reliable. I do not trust them. Beginning to suspect I’m being taken advantage of. More

by jordankenney Verified Customer Verified Customer

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We are exceptionally pleased with the Service Department at KIA of Everett! While waiting for our vehicle we were greeted by everyone who walked past us. Everyone was so friendly and helpful; it was a gre at KIA of Everett! While waiting for our vehicle we were greeted by everyone who walked past us. Everyone was so friendly and helpful; it was a great experience. Our car was well taken care of - no detail too small to be addressed by the knowledgeable staff. Thank you! More

by Hiqueen Verified Customer Verified Customer

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The only reason I bring my car here is because I’m under warranty and it’s the closest dealer to me. And that’s also how I’m treated so just another warranty customer. warranty and it’s the closest dealer to me. And that’s also how I’m treated so just another warranty customer. More

by jkn19 Verified Customer Verified Customer

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Some sort of defect resulted in a cracked glass panel in front of my sunroof. Erik sorted it out and it cost me nothing! Thanks for getting my car fixed Erik! front of my sunroof. Erik sorted it out and it cost me nothing! Thanks for getting my car fixed Erik! More

by Niel Verified Customer Verified Customer

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Very friendly and Morgan was very friendly and got me in and out quickly . I was offered a Lyft to grab lunch which was very helpful for me . and out quickly . I was offered a Lyft to grab lunch which was very helpful for me . More

by monicaherazo Verified Customer Verified Customer

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I love walking into Kia. Everybody knows me and Every one os so nice! It's a wonderful facility! Everybody knows me and Every one os so nice! It's a wonderful facility! More

by stonehouse05 Verified Customer Verified Customer

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Took Good Care of Me. I got there early. They got me out early. I just dont understand why the recommended fixes are so expensive. 450.00 bucks to change brake fluid?????? I got there early. They got me out early. I just dont understand why the recommended fixes are so expensive. 450.00 bucks to change brake fluid?????????? That is unreasonable. More

by lpjjmj Verified Customer Verified Customer

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Erik, the manager, is always so helpful and knowledgeable. Service was actually very quick and thorough. Expected to be waiting 2-2.5 hours and previous services have gone WAY past that; called knowledgeable. Service was actually very quick and thorough. Expected to be waiting 2-2.5 hours and previous services have gone WAY past that; called me a little over an hour later to get me a ride back as it had been completed. More

by BCAPERS000 Verified Customer Verified Customer

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Service was completed on time. Lyft was good. I don’t like the minimum required words here. Lyft was good. I don’t like the minimum required words here. More

by ctleaver Verified Customer Verified Customer

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Best dealership we've ever experienced! Super knowledgeable, helpful, prompt and willing to assist. This is our 4th kia and 11 yrs with Kia of everett. Steve has been the best with our warr Super knowledgeable, helpful, prompt and willing to assist. This is our 4th kia and 11 yrs with Kia of everett. Steve has been the best with our warranty and overall service needs. More

by timmac74 Verified Customer Verified Customer

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