Erik Garcia

Sullivan is an amazing dealership! From my very first interaction with General Manager Rich Gruber, to the outstanding sales support from Erik Garcia, everyone I interacted with was From my very first interaction with General Manager Rich Gruber, to the outstanding sales support from Erik Garcia, everyone I interacted with was professional, attentive and caring. I live in the Upper Midwest, and I located a vehicle at Sullivan with the exact options I wanted. Due to the distance (1500 miles) between us, I almost didn't make the call to Sullivan to inquire about it, but I am sure glad that I did! My call was directed to Rich Gruber the General Manager. Rich and I had a very comfortable negotiation with no pressure. I was expecting more of a "Here is the price" scenario. Wrong! Rich took the time to listen to me. He heard what I wanted and why I called. We comfortably negotiated a price without stress. I mentioned that I would fly one-way to FL and drive my new vehicle home, so Rich even offered to have someone pick me up at the airport and bring me to the dealership. Wow, what an unexpected and positive interaction! Once I agreed to purchase the vehicle, the surprises didn't end (in a good way). My salesperson Erik Gruber was absolutely fantastic! He picked me up at the airport and drove me to the dealership. He had all of my paperwork ready to sign and had the vehicle prepped for my journey home. The Finance Manager Enoch Mikell quickly and efficiently handled all of the paperwork, and I was "out the door". Erik did a fantastic job of "remote support" on my drive home. He gave me his personal cell phone to call if I had any issues while on the road. He answered questions and helped me "fine tune" some of the numerous personalization settings. He was great to work with! In summary, my purchase experience with Sullivan made it clear that they are a quality-driven professional team that truly cares about their customers. Even though Sullivan is 1500 miles away from where I live, I will definitely consider them when it's time for my next vehicle. More

by RandyG Verified Customer Verified Customer

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OUTSTANDING, Erick is probably the best salesperson my wife & I have ever had the opportunity to work with, and we have work with many. He was extremely knowledgeable, helpful, and understanding about our wife & I have ever had the opportunity to work with, and we have work with many. He was extremely knowledgeable, helpful, and understanding about our wants and needs. We really appreciate the professionalism of not only Erick, but also the entire staff. As I said OUTSTANDING!!! Thank you for a truly GREAT experience. More

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First I would like express gratitude to Joey Frampton For working with me over the internet. Excellent job. Then Erik Garcia was the sales consultant I worked with when I was at the dealershi Frampton For working with me over the internet. Excellent job. Then Erik Garcia was the sales consultant I worked with when I was at the dealership. Excellent job also. Last but not least was Enoch Mikell the finance manager and he was outstanding also with working with me get the best rate and getting all the paperwork in order. More

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First I would like express gratitude to Joey Frampton For working with me over the internet. Excellent job. Then Erik Garcia was the sales consultant I worked with when I was at the dealershi Frampton For working with me over the internet. Excellent job. Then Erik Garcia was the sales consultant I worked with when I was at the dealership. Excellent job also. Last but not least was Enoch Mikell the finance manager and he was outstanding also with working with me get the best rate and getting all the paperwork in order. More

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Erik has been phenomenal to work wit. This young man is going places. Sullivan Cadillac should do either can to hold on to him. Everyone at Sullivan has been great. To mention a few- Jo This young man is going places. Sullivan Cadillac should do either can to hold on to him. Everyone at Sullivan has been great. To mention a few- Joey Frampton sent me a video of the car I was interested in on-line and eventually bought it when I came in. Rich Gruber, sales manager, was a gentleman all the way. Enoch Mikkell, finance, was both efficient and personal at the same time. Today I had a wonderful experience with the service department, John. I traded my 2017 Escalade (also bought at Sullivan) for a new 2026. ABSOLUTELY LOVING IT! Still have a lot to learn about it. Big differences in technology since 2017, but everyone y been awesome with taking my calls and walking me through it! More

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It was clean and neat. I got to meet the Manager Joey when I first arrived. Erik was polite and knowledgeable as he was introduced as my sales associate. I got to meet the Manager Joey when I first arrived. Erik was polite and knowledgeable as he was introduced as my sales associate. More

by sharonj120 Verified Customer Verified Customer

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Sales, finance and service was all excellent @ Sullivan Cadilla. This my 2nd purchase with them. Cadilla. This my 2nd purchase with them. More

by Ms. Brown Verified Customer Verified Customer

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Very satisfied with Erik and the Cadillac It was a pleasure to work with Erik Garcia pleasure to work with Erik Garcia More

by KDLOCK2 Verified Customer Verified Customer

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Absolutely the best dealership experience I've ever had. They are extremely helpful and understanding. They work as a complete team and they believe in the product heavily. Fantastic experience. Highly reco They are extremely helpful and understanding. They work as a complete team and they believe in the product heavily. Fantastic experience. Highly recommend this dealership. More

by Fordman55 Verified Customer Verified Customer

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Great overall experience, low pressure process. A fair amount of back and forth but always professional A fair amount of back and forth but always professional More

by wood_kenneth Verified Customer Verified Customer

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