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Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez | Page 25

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
384 Reviews
4.8

384 Reviews

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384 Reviews of Erik Fernandez

September 23, 2022

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Employee Rating

Excellent customer service. Car was fixed in one day. Erick Fernandez is the best service advisor. More

by JCARBALLOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 27, 2022

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 10, 2022

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Employee Rating

I always look for Eric, very knowledgeable,professional and always greets me with a smile. He goes above and beyond with any questions that I have and always gets my car done when promised !!! More

by oherns11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 13, 2022

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Sep 14, 2022

oherns11 responded

I’m really happy that you responded and took the time to read the reviews! I’m impressed!! Yes superior service at williamson!! I know I’ve been in other service departments and williamson is by far the best!!!

September 03, 2022

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Employee Rating

The staff is courteous, very attentive and take excellent care of my car every time. More

by TLEWIS110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 07, 2022

Williamson Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 02, 2022

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Employee Rating

Very professional and great service, my adviser Erik was very helpful,, courteous and professional. Highly recommend this dealer More

by ESTHERG32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomara

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Sep 07, 2022

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 02, 2022

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Employee Rating

Eric was very helpful in the service dept. Very satisfied, we will be using Williamson from now on More

by chernandez0201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 06, 2022

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 22, 2022

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Employee Rating

Erik Fernandez is great. Always a pleasure to have vehicle serviced here. A a bypass More

by MIGUEL33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 24, 2022

Williamson Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 14, 2022

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Employee Rating

One of the worst experiences I have ever had. One of my issues was still never fixed and my car was not cleaned as I requested it. My service rep Eric lied to me multiple times and did not do thi More

by Logan.voogd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Rogers

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Aug 16, 2022

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 06, 2022

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Employee Rating

Everyone at Williamson Cadillac Buick GMC is so good to me. Feels like a real family! More

by jlynnmedearis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 09, 2022

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 05, 2022

Dealership Rating
Employee Rating

Erik and the team went above and beyond to take care of my wife and a tire issue More

by HATCHGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 09, 2022

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 03, 2022

Dealership Rating
Employee Rating

The service was great! They were able to give me an appointment to meet my needs! Thank you More

by Mariag31313
Customer Service
Friendliness
Recommend Dealer
Yes
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Aug 05, 2022

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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