Erik Estrella
Product Specialist
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
Dealership Experience
7 yrs, 7 mos
Industry Experience
7 yrs, 7 mos
Languages Spoken
English
Spanish
Employee Video
174 Reviews
Write a Review174 Reviews of Erik Estrella
March 07, 2026
I always have an amazing experience working with the sales team while switching cars. From the moment I walked in, they were incredibly helpful, knowledgeable, and genuinely focused on making the proces sales team while switching cars. From the moment I walked in, they were incredibly helpful, knowledgeable, and genuinely focused on making the process smooth and stress-free. They took the time to understand exactly what I needed, answered every question with patience, and explained all the options clearly without any pressure. What really stood out was how dedicated they were to finding the perfect match for me. They listened carefully to my preferences, helped compare different models, and made sure I felt confident in my decision. Their professionalism and friendly attitude turned what could have been a complicated process into an exciting and enjoyable experience. Thanks to their support, switching cars felt easy and seamless. I truly appreciate the effort they put into helping me find the right vehicle, and I would absolutely recommend them to anyone looking for great service and a team that genuinely cares about their customers. More
Other Employees Tagged: Marvens St Jean
February 11, 2026
Great service, super friendly staff, and they make you feel like VIP from start to finish. Smooth process, zero stress, and my Lexus came out looking and feeling amazing. Highly recommend! feel like VIP from start to finish. Smooth process, zero stress, and my Lexus came out looking and feeling amazing. Highly recommend! More
Other Employees Tagged: Marvens St Jean
February 06, 2026
Excellent dealer and beautiful cars. , everyone is attentive and kind , And the cars, the best. , everyone is attentive and kind , And the cars, the best. More
Other Employees Tagged: Julio Arango, Sofia De Cespedes
February 05, 2026
Erik and Moez worked diligently to get me a great deal and I came out with a much better option than expected. and I came out with a much better option than expected. More
Other Employees Tagged: Moez Sachedina
January 27, 2026
Great service. Adviser knowledgeable, and very helpful. It was our first time getting my car serviced, and he helped me through the process.. Adviser knowledgeable, and very helpful. It was our first time getting my car serviced, and he helped me through the process.. More
Other Employees Tagged: Tony Marquez
January 24, 2026
Great experience. Smooth transaction. All professional and. Courteous. A team of sales fiancé and insurance so you leave with no worries. Smooth transaction. All professional and. Courteous. A team of sales fiancé and insurance so you leave with no worries. More
Other Employees Tagged: Andre Armani, Zulimar Parra
January 21, 2026
I dealt with the internet team. Service was good to excellent. Excellent response times to establish a price, make a deposit and to get an appointment the next morning. Concierge Service was good to excellent. Excellent response times to establish a price, make a deposit and to get an appointment the next morning. Concierge met me as I pulled into the parking lot. The car was ready, but I had to wait about 45 minutes to see the F&I guy (Crespo). Some delay in that process because I had frozen my credit report and I had to unfreeze it. I had communicated with Marlon about joint ownership of the car, but apparently that did not get through to F&I. I kept the title in just my name to save time. After arriving home, I reported there was an error in my address ("SW" instead of "SE"). Haven't heard back regarding a resolution. Eric was fantastic taking care of the insurance. Sofia (I think that was her name) was fantastic providing an overview of the car features. I did make a credit card deposit of $1,000, but that credit has not yet been refunded (perhaps because of the holiday weekend). I am very pleased with the price and overall process (although it was not as easy or as fast as buying a Tesla). More
Other Employees Tagged: Marlon Amador, Sofia De Cespedes

