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Erik Estrella

Overview Reviews (144) Inventory (488)

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Erik Estrella

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Erik Estrella

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6

144 Reviews

Overview Reviews (144) Inventory (488)

Dealership Experience

6 yrs, 5 mos

Industry Experience

6 yrs, 5 mos

Languages Spoken

English

Spanish

Employee Video

4.6

144 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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144 Reviews of Erik Estrella

January 24, 2025

Dealership Rating

Employee Rating

Eric was fantastic. Very courteous knowledgeable pleasant to deal with. I will definitely refer to friends and family Very courteous knowledgeable pleasant to deal with. I will definitely refer to friends and family More

by Francisco Diaz

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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January 17, 2025

Dealership Rating

Employee Rating

Excellent. The salesman Erik Estrella and finance manager (from Ukraine) made us feel welcome, stayed with us to make the deal happen. No wonder you are the lar The salesman Erik Estrella and finance manager (from Ukraine) made us feel welcome, stayed with us to make the deal happen. No wonder you are the largest sellers of Lexus Cars. Exceptional people. You are lucky to have them!! More

by DANDAPAN

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Pastukhov

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Jan 17, 2025 -

Lexus of Pembroke Pines responded

We're elated to hear that Erik and our finance manager made your experience at Lexus of Pembroke Pines exceptional. Thank you for recognizing their efforts, and enjoy your new Lexus!

January 12, 2025

Dealership Rating

Employee Rating

I had a please experience with Lexes Pembroke Pines. Erik the sale guy was wonderful, honest and very knowledgeable Erik the sale guy was wonderful, honest and very knowledgeable More

by HAIYENHD914

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Aaron Johnson

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Jan 13, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Erik provided you with a wonderful and knowledgeable experience at Lexus of Pembroke Pines. Thank you for sharing your positive feedback!

January 12, 2025

Dealership Rating

Employee Rating

first time at Lexus Pembroke Pines and had a wonderful experience with Erik. he was very nice, very informative and knowledgeable experience with Erik. he was very nice, very informative and knowledgeable More

by HAIYENHD914

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 13, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Erik provided a wonderful experience during your first visit to Lexus of Pembroke Pines. Thank you for sharing this positive feedback, Haiyen!

January 09, 2025

Dealership Rating

Employee Rating

I was very please with the sales and service. The finance department is a little slow. The finance department is a little slow. More

by HERBERTCDAVIS1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 09, 2025 -

Lexus of Pembroke Pines responded

We love seeing 5-star reviews. Thanks for sharing your feedback with Lexus of Pembroke Pines. We appreciate your business.

December 29, 2024

Dealership Rating

Employee Rating

Excellent customer service. Erik ensure all my questions were answered and maintained clarity and transparency at all times. Erik ensure all my questions were answered and maintained clarity and transparency at all times. More

by YESESAN

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gemma Urbina

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Dec 31, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're delighted to hear that Erik provided excellent customer service and clarity at Lexus of Pembroke Pines. We appreciate your feedback and look forward to assisting you again in the future!

December 27, 2024

Dealership Rating

Employee Rating

Unreliable sale communication, promises not kept and unfulfilled agreement. Difficulty getting response promptly. It wasn't a pleasant experience. unfulfilled agreement. Difficulty getting response promptly. It wasn't a pleasant experience. More

by TYECRM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

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Jan 02, 2025 -

Lexus of Pembroke Pines responded

I'm sorry to hear about your experience with our sales communication. We strive for reliability and promptness, so it's concerning that we fell short here. We won't be able to locate your contact information without a full name, so please reach out at your convenience; we're eager to address these issues and make things right for you. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

December 26, 2024

Dealership Rating

Employee Rating

The salesman who helped us was very nice and the dealership has a lot of inventory. dealership has a lot of inventory. More

by dkassman

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 27, 2024 -

Lexus of Pembroke Pines responded

We are delighted to hear that our team was friendly at Lexus of Pembroke Pines! Please don't hesitate to reach out if you need anything else.

December 22, 2024

Dealership Rating

Employee Rating

Non responsive. Purchased a 2024 Lexus LX600 with the worst customer service experience. You don't get required attention. I will not recommend this dealership. Purchased a 2024 Lexus LX600 with the worst customer service experience. You don't get required attention. I will not recommend this dealership. More

by TYECRM

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

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Jan 02, 2025 -

Lexus of Pembroke Pines responded

I'm sorry to hear about your experience with our customer service. We strive for attentive and responsive interactions, so it's disappointing to learn we fell short during your visit. Please reach out if you'd like us to address any specific concerns or discuss this further. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

December 13, 2024

Dealership Rating

Employee Rating

Very nice people and help me in all time special Eric Estrella a very good guy Estrella a very good guy More

by ANMA0226

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Donna Osborne

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Dec 16, 2024 -

Lexus of Pembroke Pines responded

We are glad to hear that Eric and the Lexus of Pembroke Pines team have provided excellent service. Thanks for sharing this feedback with us!

Dealership Inventory (488 Vehicles)

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$33,998

2022 Lexus NX 250

used

Gray exterior

Automatic

Front-wheel Drive

$33,998

View Vehicle Details

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2023 Hyundai Elantra | used

$18,998

2023 Hyundai Elantra

used

Onyx Black exterior

Automatic

Front-wheel Drive

$18,998

View Vehicle Details

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2017 Toyota Camry | used

$13,898

2017 Toyota Camry

used

Gray exterior

Automatic

Front-wheel Drive

$13,898

View Vehicle Details

View Details

2021 Lexus NX 300 | used

$29,998

2021 Lexus NX 300

used

Green exterior

Automatic

Front-wheel Drive

$29,998

View Vehicle Details

View Details

2024 Lexus IS 300 | used

$40,998

2024 Lexus IS 300

used

White exterior

Automatic

Rear-wheel Drive

$40,998

View Vehicle Details

View Details

2021 Lexus IS 350 | used

$34,998

2021 Lexus IS 350

used

Silver exterior

Automatic

Rear-wheel Drive

$34,998

View Vehicle Details

View Details

View All Inventory

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