Erik Due

The professionalism of my service agent Erik Due has always been excellent and timely. He is very detailed and ensures i understand my recommended services and my options. The waiting area and accomadat always been excellent and timely. He is very detailed and ensures i understand my recommended services and my options. The waiting area and accomadations, to include courtesy car service, makes for a stress free experience. More

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Go see Erik Due. He is very knowledgeable, kind, and good at his job. We return to him every time. He is very knowledgeable, kind, and good at his job. We return to him every time. More

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Great customer service, clean environment and excellent service! I love being able to view the video of my car inspection. Top of the line technology! service! I love being able to view the video of my car inspection. Top of the line technology! More

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Outstanding Service My Service Advisor Mr. Erik Due was very professional. He is very knowledgeable and very detailed. The Dealership was busy but, my service was still done in a timely manner Erik Due was very professional. He is very knowledgeable and very detailed. The Dealership was busy but, my service was still done in a timely manner. I was very pleased from start to finish. Erik again was excellent as my advisor and did an outstanding job explaining everything to me about my service before and after. A thanks to My Master Tec Adam Schoen. More

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Unhappy with my last two oil changes due to the service. Two days ago I was told it would last approx two hours and I was there 4 (they did add a tire). Also I had a reservation at 11 pm and they didn't hav Two days ago I was told it would last approx two hours and I was there 4 (they did add a tire). Also I had a reservation at 11 pm and they didn't have the reservation. Jim Hudson has a great reputation and I'm surprised. I didn't leave a negative google review because I appreciate how a negative review can affect business. I hope the last two poor experiences were an anomaly. I will say Erik D tried his best Daniel S More

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Excellent professional service. Advised what services would be provided and kept me updated as to the progress. Advised what services would be provided and kept me updated as to the progress. More

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The staff is pleasant and professional. The atmosphere feels safe. Erik was great!! He took the time to answer my questions and explain the process. The atmosphere feels safe. Erik was great!! He took the time to answer my questions and explain the process. More

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Jim Hudson Lexus was very accommodating with scheduling my appointment, Erik was courteous and knowledgeable, and the service was completed in less time than was estimated. my appointment, Erik was courteous and knowledgeable, and the service was completed in less time than was estimated. More

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Jim Hudson Lexus of Columbia is always welcoming! You're always greeted as if they are happy to see you and everyone is courteous and extremely helpful. I met with Erik Due for service. This was You're always greeted as if they are happy to see you and everyone is courteous and extremely helpful. I met with Erik Due for service. This was my second service appointment. The first time my vehicle had service, they picked up my car and gave me a loaner vehicle to use. Erik explained everything they would be doing to my car and discussed future service appointments according to my warranty.. I didn't wait in the dealership waiting area, but was contacted by email and text messages informing me of that status of my service. Erik contacted me when my car was ready and said to meet him in his office. This was so different from most service departments. Erik and all of the staff are extremely professional and very customer oriented. An overall great experience! More

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Erik from Jim Hudson Lexus of Columbia. Provided excellent services from start to finish. I would highly recommend anyone using Erik! Provided excellent services from start to finish. I would highly recommend anyone using Erik! More

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