Erik Coxwell

This dealership lost an important item on my keychain that’s very hard to replace, when they separated my key from it, without even asking. When I talked to the manager, I was effectively just told, “tou that’s very hard to replace, when they separated my key from it, without even asking. When I talked to the manager, I was effectively just told, “touch luck”. His cavalier attitude towards my misfortune is unacceptable, especially when I entrusted Toyota. I even provided a solution to take a picture before separating the key from the keychain the and the manager refused and claimed it’s too much work to do that. More

by Daniel Verified Customer Verified Customer

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Felt I was been violated The pressure of sales people was horrendous The finance officer was the worst’ was horrendous The finance officer was the worst’ More

by tucunare20lc Verified Customer Verified Customer

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It’s was really good they was patient and they do a really good job find me a car really good job find me a car More

by debyrduque Verified Customer Verified Customer

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Prompt and reliable service although the service area is a bit chaotic and hot since its outside of the building. My only complaint is the waiting area which although somewhat clean is old and definitely ru a bit chaotic and hot since its outside of the building. My only complaint is the waiting area which although somewhat clean is old and definitely rundown. More

by salazarmac Verified Customer Verified Customer

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The service is good that's why I like Al Hendrickson. Thank you very much Thank you very much More

by JEANJAYSON96 Verified Customer Verified Customer

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Great car buying experience at this Toyota dealership! Sarah was our sale agent and she was amazing. We were out the door in less than 2 hours with a great deal. Sarah was our sale agent and she was amazing. We were out the door in less than 2 hours with a great deal. More

by farimafakheri Verified Customer Verified Customer

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Don't know anything about Al Hendrickson Toyota. My new car was located by a local auto broker and I worked through them to have the car delivered to me in Nevada. Everything seems to have worked ou My new car was located by a local auto broker and I worked through them to have the car delivered to me in Nevada. Everything seems to have worked out fine so far, so I have no gripes at all about Hendrickson Toyota. Glad to have the car I wanted! More

by DCLV Verified Customer Verified Customer

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I wish I could give this dealership 0 stars. On September 19, 2024, we leased a 2024 Toyota Tacoma TRD Sport under a 36-month agreement at $549.99 per month, with a total mileage allowance o On September 19, 2024, we leased a 2024 Toyota Tacoma TRD Sport under a 36-month agreement at $549.99 per month, with a total mileage allowance of 36,000 miles. As part of the deal, we traded in our 2023 Lexus GX 460, which was appraised at $55,000. At the time, the payoff amount for the Lexus was $50,789. The dealership agreed to allocate $2,546 from the trade-in value as a down payment for the Tacoma and issue a check for the remaining balance. After completing the initial paperwork and taking possession of the Tacoma, the dealership contacted us a week later, demanding that we re-sign the documents. We were told that the Lexus payoff would not be processed unless we complied. Despite the pressure and inconvenience, we re-signed the necessary documents on October 11, 2024, after Lexus charged us for the monthly payment due to the delay in payoff. On October 25, the finance manager confirmed that all paperwork was finalized and instructed us to begin making payments for the Tacoma. However, on November 1, the same finance manager informed us that the accounting department was just beginning to process the Lexus payoff and our refund check. We finally received the refund check on November 11, 2024—nearly two months after the lease began. Upon contacting Lexus on November 11, we learned that the vehicle payoff had still not been processed. Under Florida law, dealerships are required to pay off trade-in vehicles within 10 business days, a deadline this dealership has far exceeded, even after the updated paperwork was signed. More

by FARAZ.PERVAIZ Verified Customer Verified Customer

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The best car dealer, and Karol, she is amazing, the best customer service, everything was perfect customer service, everything was perfect More

by CHRISJAIRO Verified Customer Verified Customer

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It’s a great place to shop for your next car, the ppl there are excellent there are excellent More

by sheldonchristie05 Verified Customer Verified Customer

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