Erik Abreu
Erik Abreu at Greenway Ford

Erik Abreu

New Car Sales Manager

Greenway Ford

9505 E State Rte 350
Raytown, MO 64133

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17 Reviews
not yet
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17 Reviews

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17 Reviews of Erik Abreu

October 19, 2023

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Employee Rating

I had a 2018 Fusion that I took to them for repair. They told me that the part was stuck on a boat in the middle of thr ocean. For 5 months they kept my vehicle and put me in a rental. They told me th More

by drec359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ryan Ortiz

December 19, 2022

Dealership Rating
Employee Rating

Eric takes care of his customer And listen to their needs. Eric is a stand up guy. More

by quickrecoverykc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 19, 2022

Greenway Ford responded

We really appreciate your positive feedback about Eric! Given the content of your review, it seems that your 1-star rating may have been accidental, but if there is anything we can do to assist you, please don't hesitate to be in touch. Thank you, Blake Fanning - General Manager - 816-353-1495 ext 234

September 08, 2022

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Employee Rating

Not only did my sister have to continue to call and check on the car but they were suggesting work that they HADN'T EVEN checked if it needed it. Then they give the car back back and the interior 😒 is ruine More

by Wehave2dobetter
Recommend Dealer
No

Other Employees Tagged: Michael "MJ" Jacobs, Detra Hayes, Kyle Robitzsch, Randy Johnson , Ryan Ortiz, The department is responsible and the manager never tried to address this

Sep 08, 2022

Greenway Ford responded

Thank you for your valuable feedback. I would really like to find out more about this visit and see how I can correct this so it doesn't happen in the future. Can you give me a little more information? With a name, vehicle information, and a date that this occurred, I will be able to assist further. If you have a moment, would you consider giving me a call? Thank you, Blake Fanning - General Manager - 816-353-1495 ext 234

March 31, 2020

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Employee Rating

I recently purchased a car from Dick Ford Smith in raytown. It was an all around great experience. Leon Tucker sold us a car and it was an amazing experience no pressure and they made sure we got what More

by Andeje El
Recommend Dealer
Yes

Other Employees Tagged: Leon Tucker, Vanessa Cairns

Apr 01, 2020

Greenway Ford responded

Thank you so much for posting about your recent purchasing experience! We love to hear that Leon helped you drive home in exactly the vehicle you wanted. All of us at Dick Smith Ford are grateful to have you as a customer and hope to see you down the road!

March 18, 2020

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Employee Rating

I got exactly what I wanted. The entire process was fast and easy. Wayne Eagle is very kind and helpful. I will be doing business with the good people of Dick Smith Ford again. More

by wfrakesjr
Recommend Dealer
Yes

Other Employees Tagged: Wayne Eagle, Vanessa Cairns

Mar 19, 2020

Greenway Ford responded

Thanks for leaving a review! Customer feedback means so much to us and it made our day to hear that Wayne helped you find the perfect vehicle. All of us at Dick Smith Ford look forward to working with you in the future!

March 08, 2020

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Employee Rating

I worked with Leon Tucker and Matt Morgan. Very friendly and easy to work with. Upfront and honest on costs and features. The GM, Ryan Ortiz, extended a personal offer to assist with any issues in the futur More

by jasonwholloway
Recommend Dealer
Yes

Other Employees Tagged: Leon Tucker , Ryan Ortiz

Mar 09, 2020

Greenway Ford responded

Jason - It's wonderful to hear that you had a straightforward car-buying experience working with our team at Dick Smith Ford. Thank you for taking time to review us and mentioning Leon, Matt, and Ryan. We hope you love your new vehicle!

February 18, 2020

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Employee Rating

Bought my 2018 Hyundai Santa Fe My wife and I had a great experience with Dick Smith Ford Josh and Vanessa took great care and we love out new car! Will go back and do business again More

by Brock01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Cairns , Josh Fernandez

Feb 18, 2020

Greenway Ford responded

Thank you for taking the time to leave Dick Smith Ford a five-star review! It makes our day to hear from satisfied customers. Our team wishes you safe travels in your new vehicle!

December 18, 2019

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Employee Rating

Mr. Tony "H" Gibson I purchased a 2011 Platinum F-150 and Henry Pulliam, Jr. and Erik Abreu made my buying experience very pleasurable. I will recommend all my friends, More

by Mr. Tony "H" Gibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Pulliam Jr.

Dec 18, 2019

Greenway Ford responded

Congratulations on your 2011 Ford F-150, Tony! We are so happy to hear that you enjoyed your time with us at Dick Smith Ford. Thank you so much for reviewing us and recommending our services to your friends and family!

November 28, 2019

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Employee Rating

Great Experience Just purchased a new vehicle at Dick Smith Ford. Wayne Eagle did a terrific job handling this transaction. I would highly recommend Dick Smith Ford an More

by hansens1
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Eagle , Ryan Ortiz

Dec 01, 2019

Greenway Ford responded

Wayne is a rockstar! I'm so glad you had the opportunity to work with him on the purchase of your vehicle at Dick Smith Ford. Thank you for coming to our team to help you find the the right one for you!

November 28, 2019

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Employee Rating

I've been a customer at DSF since 1988 and have always been treated great. Wayne did an excellent job. I got a great deal and I love my new Ford Ranger More

by bstearman67
Recommend Dealer
Yes

Other Employees Tagged: Wayne Eagle, Joe Pippins , Ryan Ortiz

Dec 01, 2019

Greenway Ford responded

It's amazing to think that we've had the honor of serving you for over 30 years! Thank you so much for your loyalty and your willingness to share your experience at Dick Smith Ford with others here. We'll share your great compliment with Wayne - Enjoy that beautiful Ford Ranger.

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