17 Reviews of Erik Abreu
October 19, 2023
I had a 2018 Fusion that I took to them for repair. They told me that the part was stuck on a boat in the middle of thr ocean. For 5 months they kept my vehicle and put me in a rental. They told me th They told me that the part was stuck on a boat in the middle of thr ocean. For 5 months they kept my vehicle and put me in a rental. They told me they did not know when thr part would come in so I reluctantly bought a new vehicle. Once I bought the new vehicle (that I never really wanted) the part to my old vehicle miraculously came in. My old vehicle was repaired and they put it on the lot to be sold. I tried to explain this to thr manager but he told me his did not have time for me. More
Other Employees Tagged: Ryan Ortiz
December 19, 2022
Eric takes care of his customer And listen to their needs. Eric is a stand up guy. needs. Eric is a stand up guy. More
Other Employees Tagged: Michael "MJ" Jacobs, Detra Hayes, Kyle Robitzsch
September 08, 2022
Not only did my sister have to continue to call and check on the car but they were suggesting work that they HADN'T EVEN checked if it needed it. Then they give the car back back and the interior 😒 is ruine on the car but they were suggesting work that they HADN'T EVEN checked if it needed it. Then they give the car back back and the interior 😒 is ruined and they broke pieces and they want to charge to fix the stuff they messed up. STAY AWAY if u don't want to keep throwing your money down a crap filled toilet. I will update if it gets fixed but the fact it happened in the 1st place is bull & they want to charge to fix the problems. More
Other Employees Tagged: Michael "MJ" Jacobs, Detra Hayes, Kyle Robitzsch, Randy Johnson , Ryan Ortiz, The department is responsible and the manager never tried to address this
March 31, 2020
I recently purchased a car from Dick Ford Smith in raytown. It was an all around great experience. Leon Tucker sold us a car and it was an amazing experience no pressure and they made sure we got what raytown. It was an all around great experience. Leon Tucker sold us a car and it was an amazing experience no pressure and they made sure we got what we wanted. I would definitely recommend my friends and family to the dealership. More
Other Employees Tagged: Leon Tucker, Vanessa Cairns
March 18, 2020
I got exactly what I wanted. The entire process was fast and easy. Wayne Eagle is very kind and helpful. I will be doing business with the good people of Dick Smith Ford again. and easy. Wayne Eagle is very kind and helpful. I will be doing business with the good people of Dick Smith Ford again. More
Other Employees Tagged: Wayne Eagle, Vanessa Cairns
March 08, 2020
I worked with Leon Tucker and Matt Morgan. Very friendly and easy to work with. Upfront and honest on costs and features. The GM, Ryan Ortiz, extended a personal offer to assist with any issues in the futur and easy to work with. Upfront and honest on costs and features. The GM, Ryan Ortiz, extended a personal offer to assist with any issues in the future. Good stuff. More
Other Employees Tagged: Leon Tucker , Ryan Ortiz
February 18, 2020
Bought my 2018 Hyundai Santa Fe My wife and I had a great experience with Dick Smith Ford Josh and Vanessa took great care and we love out new car! Will go back and do business again My wife and I had a great experience with Dick Smith Ford Josh and Vanessa took great care and we love out new car! Will go back and do business again. Highly recommend More
Other Employees Tagged: Vanessa Cairns , Josh Fernandez
December 18, 2019
Mr. Tony "H" Gibson I purchased a 2011 Platinum F-150 and Henry Pulliam, Jr. and Erik Abreu made my buying experience very pleasurable. I will recommend all my friends, I purchased a 2011 Platinum F-150 and Henry Pulliam, Jr. and Erik Abreu made my buying experience very pleasurable. I will recommend all my friends, neighbors and relatives to the dealership More
Other Employees Tagged: Henry Pulliam Jr.
November 28, 2019
Great Experience Just purchased a new vehicle at Dick Smith Ford. Wayne Eagle did a terrific job handling this transaction. I would highly recommend Dick Smith Ford an Just purchased a new vehicle at Dick Smith Ford. Wayne Eagle did a terrific job handling this transaction. I would highly recommend Dick Smith Ford and particularly Wayne Eagle if you are looking at a vehicle purchase. More
Other Employees Tagged: Wayne Eagle , Ryan Ortiz
November 28, 2019
I've been a customer at DSF since 1988 and have always been treated great. Wayne did an excellent job. I got a great deal and I love my new Ford Ranger been treated great. Wayne did an excellent job. I got a great deal and I love my new Ford Ranger More
Other Employees Tagged: Wayne Eagle, Joe Pippins , Ryan Ortiz