Ericka Napier

Very large, very organized, very attentive, very friendly. From my first online inquiry, they were very responsive. My sales person and everyone I worked with was very pleasant and professional. The friendly. From my first online inquiry, they were very responsive. My sales person and everyone I worked with was very pleasant and professional. The one downside I would say is that because this is a large dealership, there was no flexibility on the price and no room for negotiation. Once tax and the standard $699 processing fee was added, I was well upside down on the vehicle. It was a used vehicle, and apparently the dealership did do some more extensive maintenance on it…but I did not walk away feeling like I got a good deal. There are plenty of used car dealers that don’t have the $699 add-on, but I understand with the size of this dealership, that may be a common thing. I am mostly happy with the vehicle. And no one forced me to buy it….the sales force was not pushy in any way. The one other thing - we knew exactly what vehicle we were interested in….test drove it….and the whole process still took 3 1/2 hours….and we paid cash for it….if financing would have been involved, that probably would have added another hour. We were not expecting a cash transaction to take quite that long. But overall, it is a very impressive operation. Great staff. Would have liked to have walked away feeling I got a better deal and that it didn’t take so long….just constructive criticism. That’s the only thing that would keep me from recommending Dan Cummins to others. But the staff was great. More

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Very helpful makes you feel comfortable pays attention to all details treat you as a friend all details treat you as a friend More

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Id like to thank Erica Napier #girlsdocarsbetter! !! I came in with an impossible ask that she made possible she is easy to work with she is the best at what she does this makes the 3rd vehicle we hav !! I came in with an impossible ask that she made possible she is easy to work with she is the best at what she does this makes the 3rd vehicle we have bought from her and we won’t anywhere else! More

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Ericka Napier is amazing. Very helpful an knowledgeable. She had everything took care of an showed me several trucks. Very helpful an knowledgeable. She had everything took care of an showed me several trucks. More

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I didn’t get to buy from Erica but she would be somebody I would want to work with. She is on the ball. She kept contact with me and I just happened to find that I wanted some place else, but her and Julia I would want to work with. She is on the ball. She kept contact with me and I just happened to find that I wanted some place else, but her and Julia are both are excellent More

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Ericka is a great salesperson and tries to help in any way she can to satisfy you. way she can to satisfy you. More

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Best car purchasing experience ever! No haggling over the price. Best deal possible right up front! No haggling over the price. Best deal possible right up front! More

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This is the best place to buy a car! Excellent service all the way around!! I recommend Ericka she will get you into the best at a great deal! Excellent service all the way around!! I recommend Ericka she will get you into the best at a great deal! More

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Cassie Martin was the best. I’ll see Cassie for my next vehicle. Cassie attended to our every need. The dealership is most fortunate to have her. vehicle. Cassie attended to our every need. The dealership is most fortunate to have her. More

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Ericka and assistants were very nice to me. And kept me informed. And knowledgeable on the car. informed. And knowledgeable on the car. More

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