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Ericka Escobar
Refer Me
Ericka Escobar
Service Advisor eescobar@criswellauto.com
Criswell Nissan
19574 Amaranth Drive
Germantown, MD 20874
138 Reviews
Service Advisor 240-364-7237 eescobar@criswellauto.com
Read moreLanguages Spoken
English
Spanish
138 Reviews
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138 Reviews of Ericka Escobar
September 26, 2024
Did take two visits to repair everything under warranty but everything that was broken now works as it should. The tech did leave some sticky finger prints on the front passenger window that took a bit of but everything that was broken now works as it should. The tech did leave some sticky finger prints on the front passenger window that took a bit of work to remove. otherwise the car was left in good order. More
by fj.winter
Verified Customer
September 23, 2024
Gail Sterling handled our expectations very well. Loved the overall experience from the first call I made to final pickup and delivery Loved the overall experience from the first call I made to final pickup and delivery More
by Prateek Aggarwal
Other Employees Tagged: Al Ransome , Gail Sterling
August 21, 2024
The staff is very friendly and the service department is great! I drive passed another Alfa Romeo dealership to get my car serviced by Criswell. great! I drive passed another Alfa Romeo dealership to get my car serviced by Criswell. More
by davidparker183
Other Employees Tagged: Al Ransome
August 21, 2024
The workers were very nice, and I really appreciate the service they provided. They were very thorough. service they provided. They were very thorough. More
by TAYLORTEIARA16
Other Employees Tagged: Al Ransome
August 17, 2024
a a a a a a a a a a a a a aa a a a a More
by s.m.gutstein
Other Employees Tagged: Al Ransome , Gail Sterling
August 13, 2024
The customer service is ALWAYS top notch! I would not take my vehicle anywhere else! I would not take my vehicle anywhere else! More
by pzapata01
Other Employees Tagged: Al Ransome
August 06, 2024
Criswell Nissan is the best place to take your Nissan for care. They have great customer service skills. care. They have great customer service skills. More
by philaisha.carter09
Other Employees Tagged: Al Ransome
July 26, 2024
That was very nice and fast service thank you, very much. !,very sure I'll be back to you guys. !,very sure I'll be back to you guys. More
by gersantmontano69
Other Employees Tagged: Al Ransome, Rubin Ferreira, Enrique Sotelo, Elizabeth Velasquez
July 17, 2024
I had my car come to you for repairs. You said everything was fine except for some cables that weren't tied up. 6 days later the car stopped on a dangerous bend. It was transported to Exx You said everything was fine except for some cables that weren't tied up. 6 days later the car stopped on a dangerous bend. It was transported to Exxon, Rockville. their computer highlighted all the problems, including the alternator... You are a dealer, and you did not see the problem. More
by ivoire.vision
Other Employees Tagged: Justin Gargiulo, Ross Thorner, Al Ransome
July 11, 2024
Thank you. However, I found the new policy of charging an additional 3% for my usage of a credit card annoying. I thought it reflected poorly on Nissan. Usua However, I found the new policy of charging an additional 3% for my usage of a credit card annoying. I thought it reflected poorly on Nissan. Usually such a cost is hidden in the cost of service, not after the fact. More
by ENNAOJ44
Other Employees Tagged: Justin Gargiulo, Ross Thorner, Al Ransome
