Ericka Escobar
Ericka Escobar at Criswell Nissan
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Ericka Escobar

Service Advisor eescobar@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.4
145 Reviews

Service Advisor 240-364-7237 eescobar@criswellauto.com

Languages Spoken

English English

Spanish Spanish

4.4

145 Reviews

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145 Reviews of Ericka Escobar

November 09, 2024

Dealership Rating
Employee Rating

Great, but expensive like most dealers. I would have like a free car wash to go with it. More

by neal.bertrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

Nov 11, 2024

Criswell Nissan responded

Thank you for sharing this feedback. We value your business and appreciate you taking the time to tell us about your experience. We truly hope you'll continue to choose Criswell for all of your automotive needs.

October 30, 2024

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Excellent customer service, qualified technicians, Trusted place to perform all automotive mechanics services in one place. More

by Jesse Savinon
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 30, 2024

Criswell Nissan responded

It's wonderful to see you can rely on our team to provide all the automotive services you need to keep your vehicle in great running condition! We value your business and look forward to working with you again.

October 16, 2024

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Took less than one hour to change oil and rotate the tires very god job More

by baltobirdsx2
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Recommend Dealer
Yes
Oct 16, 2024

Criswell Nissan responded

Thanks so much for taking the time to let us know you were satisfied with the timely service you received at Criswell! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

October 11, 2024

Dealership Rating
Employee Rating

Good. Adding a post service car wash option could be really nice for convenience purposes More

by Car
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

Oct 14, 2024

Criswell Nissan responded

Thanks so much for choosing Criswell and taking the time to share this feedback. We hope to see you again when your vehicle is due for its next routine service visit.

October 09, 2024

Dealership Rating
Employee Rating

Criswell always takes care of my car and is easy to deal with. You can tell they care not only about your car but also about you and your passengers to make sure you’re safe. More

by GreeksinMD
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2024

Criswell Nissan responded

Our top notch team is here to provide for all of your automotive needs, and it's rewarding to know you can depend on them to provide an excellent service experience. We value your business and look forward to working with you again.

October 02, 2024

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The service was good. Everything went well they checked everything and even the shuttle service was good More

by savd2praze
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

Oct 02, 2024

Criswell Nissan responded

We're happy to hear you enjoyed an overall outstanding service experience! We hope to see you again when your vehicle is due for its next routine maintenance visit.

October 01, 2024

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Very quick service, got me in and out with no hassle, and did what needed to be done. More

by dfarah
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2024

Criswell Nissan responded

It's great to see everything was completed quickly and to your satisfaction! We look forward to your next visit with us here at Criswell!

September 29, 2024

Dealership Rating
Employee Rating

I will always go to them because I trust them. Deuce makes sure things get done right and if they don’t, he makes sure it gets corrected. More

by LDGREEN378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

Sep 30, 2024

Criswell Nissan responded

It's great to see you can rely on our top notch team to provide an excellent service experience. We look forward to seeing you soon!

September 26, 2024

Dealership Rating
Employee Rating

Did take two visits to repair everything under warranty but everything that was broken now works as it should. The tech did leave some sticky finger prints on the front passenger window that took a bit of More

by fj.winter
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Criswell Nissan responded

Thank you for choosing Criswell. We value the opportunity to work with you to resolve these service issues and sincerely apologize for the finger prints that were left on the window. Don't hesitate to reach out if anything else comes up. We hope to see you again when your vehicle is due for its next routine maintenance visit.

September 23, 2024

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Employee Rating

Gail Sterling handled our expectations very well. Loved the overall experience from the first call I made to final pickup and delivery More

by Prateek Aggarwal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome , Gail Sterling

Sep 24, 2024

Criswell Nissan responded

We're happy to see we met your expectations! Thanks again for choosing Criswell. We hope you'll keep us in mind for any future automotive needs.

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