Ericka Escobar

I had an appointment for an oil change and tire rotation. However, these simple tasks took 4 hours to complete, with no one letting me know it was going to take that long. However, these simple tasks took 4 hours to complete, with no one letting me know it was going to take that long. More

by ALBERTACQUAYE Verified Customer Verified Customer

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I just needed a new key fob coordinated to my existing ones. It took almost an hour! Plus I was charged $69 in parts/supplies for the computer time and one key filed. Not to mention the exorbitant price ones. It took almost an hour! Plus I was charged $69 in parts/supplies for the computer time and one key filed. Not to mention the exorbitant price of a new key fob. And to top it all off, the dealership wants to add 3% to the bill if I pay with a credit card. Sign at register, but not mentioned when setting up service! I only knew from a past experience when I had to go get cash to avoid the 3% additional fee. Personnel were all great!! Very knowledgeable, very friendly, very courteous. My problem is with dealership policy with regard to costs. More

by ABCDNW Verified Customer Verified Customer

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I had a good experience. The service was great. I didn't wait that long. The service was great. I didn't wait that long. More

by priscakarine Verified Customer Verified Customer

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I was not happy because they did washed the cars anymore when you has any services.. when you has any services.. More

by Cecilia Verified Customer Verified Customer

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Very satisfied of the service and timely on my visit last time was about 3 hours waiting time time was about 3 hours waiting time More

by lettiopalma Verified Customer Verified Customer

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The Criswell service department has been very helpful with expeditiously performing recalls and regular maintenance. with expeditiously performing recalls and regular maintenance. More

by kenneth.zielinski Verified Customer Verified Customer

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Great, but expensive like most dealers. I would have like a free car wash to go with it. I would have like a free car wash to go with it. More

by neal.bertrand Verified Customer Verified Customer

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Excellent customer service, qualified technicians, Trusted place to perform all automotive mechanics services in one place. Trusted place to perform all automotive mechanics services in one place. More

by Jesse Savinon Verified Customer Verified Customer

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Took less than one hour to change oil and rotate the tires very god job tires very god job More

by baltobirdsx2 Verified Customer Verified Customer

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Good. Adding a post service car wash option could be really nice for convenience purposes Adding a post service car wash option could be really nice for convenience purposes More

by Car Verified Customer Verified Customer

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