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Ericka Escobar
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Ericka Escobar
Service Advisor eescobar@criswellauto.com
Criswell Nissan
19574 Amaranth Drive
Germantown, MD 20874
154 Reviews
Service Advisor 240-364-7237 eescobar@criswellauto.com
Read moreLanguages Spoken
English
Spanish
154 Reviews
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154 Reviews of Ericka Escobar
February 18, 2025
I had an issue with the work performed. The Service Manager was very responsive. I am very satisfied with the dealership. The Service Manager was very responsive. I am very satisfied with the dealership. More
by mszwed0
Verified CustomerOther Employees Tagged: Al Ransome
February 02, 2025
Went in for annual oil change scheduled and only needed oil change and tire rotation. Was out in 1 hour. Got there at 10:30am on Friday. Was out by 11:30am. Performed multi port inspection and everything. oil change and tire rotation. Was out in 1 hour. Got there at 10:30am on Friday. Was out by 11:30am. Performed multi port inspection and everything. I was just hoping I would be out in under 3-4 hours but was estatic I was out in 1 hour. Nice job criswell 👍 More
by clayja1
Other Employees Tagged: Al Ransome
January 20, 2025
The service department is efficient and courteous. My car is always ready in a timely manner. My car is always ready in a timely manner. More
by jwolfgram
Other Employees Tagged: Al Ransome
December 15, 2024
I had an appointment for an oil change and tire rotation. However, these simple tasks took 4 hours to complete, with no one letting me know it was going to take that long. However, these simple tasks took 4 hours to complete, with no one letting me know it was going to take that long. More
by ALBERTACQUAYE
Other Employees Tagged: Al Ransome
December 11, 2024
I just needed a new key fob coordinated to my existing ones. It took almost an hour! Plus I was charged $69 in parts/supplies for the computer time and one key filed. Not to mention the exorbitant price ones. It took almost an hour! Plus I was charged $69 in parts/supplies for the computer time and one key filed. Not to mention the exorbitant price of a new key fob. And to top it all off, the dealership wants to add 3% to the bill if I pay with a credit card. Sign at register, but not mentioned when setting up service! I only knew from a past experience when I had to go get cash to avoid the 3% additional fee. Personnel were all great!! Very knowledgeable, very friendly, very courteous. My problem is with dealership policy with regard to costs. More
by ABCDNW
Other Employees Tagged: Al Ransome
December 02, 2024
I had a good experience. The service was great. I didn't wait that long. The service was great. I didn't wait that long. More
by priscakarine
Other Employees Tagged: Al Ransome
November 28, 2024
I was not happy because they did washed the cars anymore when you has any services.. when you has any services.. More
by Cecilia
Other Employees Tagged: Al Ransome
November 22, 2024
Very satisfied of the service and timely on my visit last time was about 3 hours waiting time time was about 3 hours waiting time More
by lettiopalma
Other Employees Tagged: Al Ransome
November 18, 2024
The Criswell service department has been very helpful with expeditiously performing recalls and regular maintenance. with expeditiously performing recalls and regular maintenance. More
by kenneth.zielinski
Other Employees Tagged: Al Ransome
November 09, 2024
Great, but expensive like most dealers. I would have like a free car wash to go with it. I would have like a free car wash to go with it. More
by neal.bertrand
Other Employees Tagged: Al Ransome
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