Erick Torres
Erick Torres at Serramonte Ford
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Erick Torres

Sales

Serramonte Ford

999 Serramonte Blvd
Colma, CA 94014

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19 Reviews

Besides loving to help my customers find the right vehicle for their needs I'm also a huge sport car fanatic of all brands. I like to stay active playing soccer, hiking, going on long drives, exploring new places, learning a lot from others and learning from other cultures as well. I speak both Spanish and English. Originally from Mexico, but lived most of my life in Menlo Park since age of 6 and went to Sequoia High School in Redwood City. Currently a student at SFSU majoring in Business and enjoying working at Serramonte Ford providing the best experience to our customers! Please, do not hesitate on contacting me for any questions. Thank you!

Dealership Experience

7 yrs, 5 mos

Industry Experience

7 yrs, 5 mos

Specialties & Trainings

knowledge in all Ford vehicles from our Iconic Ford F-150 truck, Explorer SUV, Mustang GT, Shelby and other vehicles.

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rated

19 Reviews

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19 Reviews of Erick Torres

October 12, 2024

Dealership Rating
Employee Rating

From the minute we walked into the dealership Eric was very assertive and exactly knew what we were looking for, he basically had answers to all questions we had . Very informative and recommending to all More

by Harman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Rowan

Oct 14, 2024

Serramonte Ford responded

Harman, we’re thrilled to hear about your positive experience with Eric! It’s great to know he provided the information you needed to make your purchase. Thank you for recommending us to your family and friends—your support means a lot to our team! Enjoy your new vehicle!

July 29, 2024

Dealership Rating
Employee Rating

Great customer service from Eric in sales and Jason the F&I guy. Happy with the purchase we made. More

by J Gibson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jayson Finance mgr

May 25, 2024

Dealership Rating
Employee Rating

Was a hard buy! Salesperson held his ground, but made sure we got a good deal, and it didn’t take all day. Would go back and buy all my vehicles if it wasn’t 45 minu More

by Marjorie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hamza Awadalla

May 25, 2024

Marjorie responded

Sales person & contract/finance person were great - professional, very helpful, and because of their hard work, I did purchase a used Ford Edge.

September 17, 2023

Dealership Rating
Employee Rating

Good service. Car came w a scratch that wasn’t there before and the parking break isn’t working More

by kristina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Muad Abdallah, Gerson Sierra

Sep 18, 2023

Serramonte Ford responded

We're concerned hearing this feedback and we want to address it directly. At your earliest convenience, please reach out to our Service Director, Jason Lakey, at 650-301-7052 to discuss this further.

April 09, 2022

Dealership Rating
Employee Rating

I was totally pleased with the customer service. Everything was explained. Would recommend to all More

by Bmershon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Rowan, Jhay Isip

Apr 12, 2022

Serramonte Ford responded

Thank you for your positive feedback, we try our best to provide excellent customer service everyday.

March 26, 2022

Dealership Rating
Employee Rating

Very efficient service from beginning to end of vehicle purchase. We ordered the car online, completed the application and signed and picked up our new car all on the same day. Excellent service received More

by ExplorerFan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael "Seth" Banko

Mar 28, 2022

Serramonte Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 07, 2022

Dealership Rating
Employee Rating

Erick is a very helpful with us he speak Spanish and a answer all the question we have including my personal brother mechanic he is very respectful and friendly we love him !! Family Gil More

by Gloriagil2488
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Cooper, Hamza Awadalla

Jan 10, 2022

Serramonte Ford responded

Thank you for your positive feedback!

January 03, 2022

Dealership Rating
Employee Rating

Good crevice good person buen contacto tratan de ayudar para dar un buen resultado para poder comprar un buen carro More

by Aguado.Ricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Serramonte Ford responded

Nuestra reputación es una de nuestras principales prioridades. ¡Su crítica positiva es por lo que siempre nos esforzamos!

Jan 05, 2022

Aguado.Ricardo responded

Muchas gracias por su buen a tensión al cliente

June 05, 2021

Dealership Rating
Employee Rating

Really friendly people who are willing to work with you to get the best deal on your car. You feel like they’re are trying to help you instead of trying to extort as much money as possible from you More

by crisramirez1116
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Rowan

Jun 07, 2021

Serramonte Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 06, 2021

Dealership Rating
Employee Rating

Erick Torres is very hardworking ,.fast, courteous and very friendly. Excellent in almost all category. Help me drive test car, get all my things from my trade in car to the new car , answer all question More

by pnsaguisag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2021

Serramonte Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

1

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