Erick Rivera

Positive experience with Karl Ahlers, sales and business managers and service personnel. This made the entire purchase an excellent experience. managers and service personnel. This made the entire purchase an excellent experience. More

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Today I leased a new Volvo XC60 from Schumacher Volvo. I had the pleasure of meeting Karl Ahlers my salesman and he was great very knowledgeable and a no pressure which I appreciate. Some other dealership I had the pleasure of meeting Karl Ahlers my salesman and he was great very knowledgeable and a no pressure which I appreciate. Some other dealerships I was in and out in 15 minutes because of high pressure salesman. Everyone at Schumacher was really nice and appreciated my business. Thank you to everyone, Gene P. More

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Erick was amazing! He explained everything that was being done to my car and made it so easy. The showroom is also very nice and relaxing. He explained everything that was being done to my car and made it so easy. The showroom is also very nice and relaxing. More

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My service manager, Erick, was very professional and extremely helpful. The service department had me in and out of there in short order. extremely helpful. The service department had me in and out of there in short order. More

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Have attempted to purchase a vehicle from this dealership numerous times. The Sales-person (Elliott) was great. However, the Sales Manager was not. Twice we have reached an agreement on a vehicle only to numerous times. The Sales-person (Elliott) was great. However, the Sales Manager was not. Twice we have reached an agreement on a vehicle only to have the Sales Manager change the terms in their favor AFTER agreed upon terms. The first time, I took our agreed deal to another Volvo dealer who immediately honored it. I subsequently purchased 3 more Volvo's from them. Service & Sales people at Schumacher Volvo are professional & pleasant to deal with. but NOT the Management. Schumacher on Northlake acted similarly. Spouse tried to purchase a VW from them & they would not match same terms we had at another VW store. We would have preferred to buy from Schumacher due to their closer location. Same store had agreed to a price on a used vehicle. "Manager" then came in and stated the car i wanted was in "high demand" and changed the price. I left. Next day they called saying they would honor the original terms. It was too late, i had purchased elsewhere. Have lived in Palm Beach County for almost 35yrs. In that time, we purchased 24 cars for myself, spouse, & children. 0 from a Schumacher dealerships even though we tried numerous times. More

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My service advisor Eric is the best. He always goes above and beyond to make sure I'm completely satisfied with all the work done on my car!! He always goes above and beyond to make sure I'm completely satisfied with all the work done on my car!! More

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This is Volvo#6. I continue to use this dealership because of my service adviser, Erick Rivera. He is courteous and listens carefully. He keeps me apprised of the is I continue to use this dealership because of my service adviser, Erick Rivera. He is courteous and listens carefully. He keeps me apprised of the issues throughout the process. More

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From the moment I walked in, Andrew was friendly, professional, and listened attentively to what I was looking for in a car. He wasn't pushy or trying to "sell" me on anything. Instead, he took the t professional, and listened attentively to what I was looking for in a car. He wasn't pushy or trying to "sell" me on anything. Instead, he took the time to understand my needs and budget, then showed me a few options that fit the bill perfectly. Andrew's knowledge about the cars was impressive. He answered all my questions thoroughly and explained the features in a way that was easy to understand. He even took me on a test drive for each car I was interested in, making sure I had plenty of time to get a feel for it. Overall, thanks to Andrew, my car-buying experience was actually enjoyable! He made the whole process feel relaxed and straightforward. I highly recommend Andrew to anyone looking for a new or used car. More

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Working with Chris is the best! The volvo schumacher team always makes me feel like home, and the service is top notch. The volvo schumacher team always makes me feel like home, and the service is top notch. More

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Erick has been extremely helpful. Excellent employee!! I recommend Erick at service dept in West Palm Excellent employee!! I recommend Erick at service dept in West Palm More

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