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Erick Gomez
Erick Gomez at Toyota Town of Stockton

Erick Gomez

Service Advisor

Toyota Town of Stockton

2150 E Hammer Ln
Stockton, CA 95210

5.0
115 Reviews
5.0

115 Reviews

Write a Review

Dealership Experience

10 yrs, 3 mos

115 Reviews of Erick Gomez

October 13, 2024

Dealership Rating
Employee Rating

I have been part of the Toyota family for 6 years and have only had my vehicle serviced at the Stockton Toyota Service Center. The staff have always been courteous and professional. I would highly recom More

by CL Baca
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Recommend Dealer
Yes
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Oct 14, 2024

Toyota Town of Stockton responded

We’re thrilled to hear about your positive experiences at our service center. Our team takes pride in delivering excellent service, and your feedback means a lot to us. We look forward to serving you for many more years! Regards, Jason Kim General Manager

October 08, 2024

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Employee Rating

High level of service. Erick communicates honestly and clearly and goes the extra mile to make sure the customer is happy. More

by beegtrees
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2024

Toyota Town of Stockton responded

We are so happy to see that Erick provided you with an amazing visit! Please let us know if we can help you with anything else. Regards, Jason Kim General Manager

October 01, 2024

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Eric is the greatest at customer service. And the service department as a whole is excellent. More

by craiglafargue
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2024

Toyota Town of Stockton responded

We’re thrilled to hear that Eric and our service team exceeded your expectations. We look forward to serving you again soon! Regards, Jason Kim General Manager

August 26, 2024

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Employee Rating

The Service Advisor Erick is courteous, thorough, and professional. Customer Service satisfaction is readily apparent when you speak with him! More

by marlowe
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 27, 2024

Toyota Town of Stockton responded

We are glad to see that Erick provided you with an amazing service experience! Please let us know if there is anything else we can help you with! Regards, Jason Kim General Manager

July 23, 2024

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Employee Rating

Erick is always pleasant, and went over my invoice and explained everything. The service was completed in less than 1 hour (I had an appointment). More

by rick.enos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2024

Toyota Town of Stockton responded

It's so nice to see that Erick always takes such good care of you! We hope to see you at your next service visit! Regards, Jason Kim General Manager

June 09, 2024

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Great service as always. Fast, good value, easy appointment booking. Great service and quality work. More

by BrunoInBham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2024

Toyota Town of Stockton responded

It's a pleasure to see that our service team always provides you with a positive experience! We appreciate your business and we can't wait to see you again soon! Regards, Jason Kim General Manager

June 08, 2024

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Employee Rating

They are very professional and get the work done in a timely manner. Do recommend! More

by trombone_uop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Torres

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Jun 09, 2024

Toyota Town of Stockton responded

It's so nice to see that you had a quick experience! We look forward to seeing you again! Regards, Jason Kim General Manager

June 02, 2024

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Employee Rating

This dealerships service dept is A-1! They make sure to contact you when it’s time for service appts., they are friendly, efficient knowledgeable & get you in/out in timely manner. Thanks More

by Kduwoo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Macias, Raymond Raj, Jackie Torres, Isaac Garcia, Richy Zepeda , My service techs name was Darren and he was awesome. Thanks to whomever services my car. It runs tight

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Jun 03, 2024

Toyota Town of Stockton responded

It's a pleasure to see that our service team provided you with a quick experience! We're here for all of your vehicle needs! Hope to see you again! Regards, Jason Kim General Manager

May 09, 2024

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Employee Rating

I only go here for my car needs. Thank you to Erick Gomez for always giving me great customer service! More

by jacsmom66
Recommend Dealer
Yes
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May 10, 2024

Toyota Town of Stockton responded

It's so nice to see that Erick always takes good care of you! We look forward to seeing you again! Regards, Jason Kim General Manager

May 01, 2024

Dealership Rating
Employee Rating

I scheduled an appointment online. Checked in a d my wait time was short. And customer service rep reviewed my cars status. Fast , courteous and friendly service! More

by rachael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Cruz

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May 02, 2024

Toyota Town of Stockton responded

Rachael, It's so nice to see that our service team got you in and out as soon as possible! Thank you for choosing us and we look forward to serving you again soon. Regards, Jason Kim General Manager

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