Erick Clark
Erick Clark at Woodfield Lexus

Erick Clark

Service Advisor

Woodfield Lexus

350 E Golf Road
Schaumburg, IL 60173

5.0
22 Reviews

HOMETOWN :: CHICAGO

5.0

22 Reviews

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Dealership Experience

6 yrs, 6 mos

Industry Experience

47 yrs, 11 mos

Languages Spoken

English English

22 Reviews of Erick Clark

June 20, 2025

Dealership Rating
Employee Rating

Everyone is so friendly and Erick Olson who took care of me in the service department is so kind and always keeps me apprised of what is happening with my car. He is a pleasure to work with. The dealership More

by SVladyinred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Woodfield Lexus responded

Always happy to assist with your service needs. Thanks for sharing and for the 5 star review. Your support is appreciated.

April 18, 2025

Dealership Rating
Employee Rating

Excellent customer service in explaining in detail the repair of my car and experience mechanics in-terms of the actual repair and inspection for the brakes, water pump and oil change. Thank you More

by holmesteresa221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza

Apr 21, 2025

Woodfield Lexus responded

Thank you for servicing with us and sharing your thoughts!

July 11, 2024

Dealership Rating
Employee Rating

Eric Clark was so professional and efficient! He was so pleasant and friendly and I felt completely taken care of. He went above and beyond to even ensure my license plates were on correctly. Th More

by asualum22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2024

Woodfield Lexus responded

Glad we were able to help! Thanks for sharing. Your support is appreciated.

September 13, 2023

Dealership Rating
Employee Rating

Exceptional service, charging port and wifi, there is water and coffee. But no snacks. W More

by gloria_nneka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Woodfield Lexus responded

Thank you for servicing with us and for your feedback on your visit. All comments are taken into consideration. Look forward to working with you again!

July 07, 2023

Dealership Rating
Employee Rating

Eric was professional, explained the service that will be performed and time it will require. The vehicle was ready during that time frame. More

by Kassam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Woodfield Lexus responded

Glad we could help with your auto needs! Thanks for sharing!

May 01, 2023

Dealership Rating
Employee Rating

Each employee I interacted with was kind and professional starting with the gentleman who checked my car in for the service appointment. More

by customer 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: a very tall gentleman in the parts department helped me with a fob battery

May 01, 2023

Woodfield Lexus responded

Always happy to help with your auto needs! Thanks for sharing. Your support is appreciated.

September 10, 2022

Dealership Rating
Employee Rating

I am very happy with Woodfield Lexus. They always provide a loaner car if requested. Agents are very good. More

by Rkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza, Rich Palicka

Sep 12, 2022

Woodfield Lexus responded

Glad we can accommodate your needs! Thanks for sharing.

July 23, 2022

Dealership Rating
Employee Rating

We have owned cars from this dealership for years with excellent experiences. My recent purchase was smooth and easy and I love the car. The service department has always been exceptional. I would highly More

by Liz Felt Wakeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Rosen, Caryn Szoldatits

Jul 25, 2022

Woodfield Lexus responded

It has been our pleasure working with you and look forward to assisting you for many years to come! Thanks again, Liz! We hope you are enjoying your new car and wish you many happy miles!

July 23, 2022

Dealership Rating
Employee Rating

Eric took the time to explain what work had been performed, questions I had regarding service and future needs. Left feeling I was not in any way sold to and will definitely be returning moving forw More

by Ingoldsbyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Crossman

Jul 25, 2022

Woodfield Lexus responded

Glad we were able to help! Thanks for sharing. Your support is appreciated

March 22, 2022

Dealership Rating
Employee Rating

Have been dealing with this dealership for many years . Happy with the staffs and services . More

by georgemandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Ahmadi, Mike Evans

Mar 23, 2022

Woodfield Lexus responded

Thanks for sharing, George! We appreciate your support.

1

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