Erica Gillespie

I have purchased three cars from this dealership and have used their service department for all. I have been pleased and am satisfied that my next vehicle will be from here, as well. used their service department for all. I have been pleased and am satisfied that my next vehicle will be from here, as well. More

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I took my car in for regular maintenance and Erica was my advisor. She has excellent communication skills, anticipated my concerns and answered them with honest answers. She let me know what needed done now advisor. She has excellent communication skills, anticipated my concerns and answered them with honest answers. She let me know what needed done now and what could wait until later. The car wash service was unavailable and Erica told me that I could bring my car back in later when the car wash service was fixed, which I appreciated because getting the car washed is a nice perk when getting service. Erica has a sweet spirit about her, is knowledgeable, and makes you feel comfortable. It was a delight working with Erica and I hope she is there every time I take my car in for service. More

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Erica Gillespie is truly a lifesaver at Fort Worth Honda! She not only saved me when my car door broke, but she was also timely, communicative, and kept me in the loop every step of the way. On top of that, She not only saved me when my car door broke, but she was also timely, communicative, and kept me in the loop every step of the way. On top of that, she found a leak in my main seal and tackled all the fixes with confidence and care. Erica goes above and beyond — she treats you like family, makes sure your car is safe, and somehow makes a stressful situation feel easy. If you need someone you can truly trust with your car, Erica is the one! Fort Worth Honda is lucky to have her, and I’m so thankful she’s my go-to. More

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