Erica Cavallaro

I recently purchased a 2017 Infiniti Q70 Sport as a Certified Pre-Owned vehicle. I looked at multiple dealerships for this make and model, but Circle Infiniti was the only one that met my high expectat Certified Pre-Owned vehicle. I looked at multiple dealerships for this make and model, but Circle Infiniti was the only one that met my high expectations. While I was out of the country on vacation, I worried I’d miss my chance to secure the vehicle. In a bit of desperation, I filled out my contact information, hoping for a callback. That’s when I met Erica from Circle Infiniti. I explained my situation, emphasizing my desire to review the car in person, and asked how we could make it work. Erica quickly offered a solution, suggesting I could hold the car with my credit card. I took her up on this offer, securing the vehicle while I was still away. Throughout my time abroad, Erica and I stayed in touch via text until I could finally make it to the dealership. When I arrived, Erica wasn’t in, but she had arranged for Mark to assist us. Mark was fantastic—straightforward, attentive, and very customer-focused. He took care of both me and my wife, making sure we felt valued as a team. This was refreshing, as previous dealership experiences had made us feel as if only one of us mattered in the decision-making process. The car was in excellent condition, and the test drive went smoothly. Best of all, there was no haggling over price—the vehicle was fairly priced from the start. Financing was also easy; Circle Infiniti even offered better rates than my bank, and the CPO coverage was outstanding. I left with a very reasonable payment. With such excellent service, it’s clear why Circle Infiniti has a 5-star rating. They even cleaned and fueled up the car, and we left with some thoughtful keychain gifts. Overall, an outstanding experience—thank you, Circle Infiniti! Ernest. More

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I had an issue with the air conditioner for my 2020 Q50. I called the service department and was immediately scheduled that same day. Pam and Ana were accommodating, clear, and knowledgeable. They were supe I called the service department and was immediately scheduled that same day. Pam and Ana were accommodating, clear, and knowledgeable. They were super helpful, and the car was repaired rather quickly. I would highly recommend them to anyone. Thank you! More

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This dealership is hands down one of the best I have ever walked into! I highly recommend to anyone looking for an Infiniti to go to this dealership and ask for Tom. walked into! I highly recommend to anyone looking for an Infiniti to go to this dealership and ask for Tom. More

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Yesterday's service was very professional - I actually arrived early and the women (I forget her name) actually took me early. Also told me (b/c I shared I was in the process of moving) that if I needed arrived early and the women (I forget her name) actually took me early. Also told me (b/c I shared I was in the process of moving) that if I needed to return the car on saturday that would be fine. The gentlmen also helped me load the loaner car - Always kind and professional. 10/10 Lorraine Russell More

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Outstanding Service Big thank you to Erica and Mike for the outstanding service in taking care of my problem . Love the fact that I can go on the Circle Infiniti site and Big thank you to Erica and Mike for the outstanding service in taking care of my problem . Love the fact that I can go on the Circle Infiniti site and ask a question and get a immediate response . I have had 4 Infinities in the past and the reason I keep coming back is the service. A company is only as good as the people they hire and Circle Infiniti has the best. Thank You Ron Bennington More

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I’ve been a customer of circle infinity for a long time. and from my first experience with circle to my most recent visit on February first I’ve always been treated with total professional and a first class and from my first experience with circle to my most recent visit on February first I’ve always been treated with total professional and a first class staff. Keep up the good work More

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Great Buying Experience: Thanks Tom Cavallino! From the initial call to the dealership to being introduced and partnered up with Tom Cavallino the moment I walked in, the whole car buying experienc From the initial call to the dealership to being introduced and partnered up with Tom Cavallino the moment I walked in, the whole car buying experience was 5 stars! Tom was great to work with, from our initial conversation to walking away with the keys to my car, I have to say, I was impressed. I think it says a lot when a customer goes onto a review site like this one to write a review, on their own, without being asked by Tom or Circle Infiniti. Thanks, Tom and Circle Infiniti! Look forward to working with you again for my next car! More

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Excellent Dealership Best buying experience I've ever had. Everyone was extremely helpful, efficient and knowledgeable. They answered all of our questions and didnt rush u Best buying experience I've ever had. Everyone was extremely helpful, efficient and knowledgeable. They answered all of our questions and didnt rush us. Liz is definitely the go-to-person. She always responds to phone calls and emails. The maintenance staff is helpful, esp John, who helped resolve a warrenty issue. I would never buy anywhere else. More

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