Eric Wilhoite

First, Mercedes Benz of Birmingham has the friendliest environment. I purchased my first G63 and had exceptional service. Kira was very polite, mannerable and welcoming. I will always visit and make futur environment. I purchased my first G63 and had exceptional service. Kira was very polite, mannerable and welcoming. I will always visit and make future purchases here, because of her and the rest of the team. With all due respect, You rock! More

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Ghali was absolutely awesome! He took care of us from beginning to end and made the process of buying our car seamless. He followed up with us throughout the process and even afte He took care of us from beginning to end and made the process of buying our car seamless. He followed up with us throughout the process and even after the transaction was complete. Everyone at the dealership was very hospitable and down to earth. Just good people…and I like that. More

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Great experience buying my first MB I cannot say enough about the professionalism and friendliness of Eric Wilhoite (sales manager), Cassie Shears (salesperson), and Dawn Sullivan (servi I cannot say enough about the professionalism and friendliness of Eric Wilhoite (sales manager), Cassie Shears (salesperson), and Dawn Sullivan (service manager). I recently bought a CPO ML350 for my wife and not only did I get a great deal on a fantastic car, but at Eric's direction, they fixed every cosmetic flaw so that it would look brand new. They even addressed a few items that happened after I took delivery of the vehicle and they had no obligation to whatsoever. That is stellar customer service that will guarantee repeat business. I had never considered a Mercedes in the past and after shopping several competitors and having poor experiences, the difference here was night and day. I would refer my friends and family to this dealership. It is great to have them here in town and not have to travel to Atlanta for a good selection and service. More

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Awesome dealership experience! I have been buying cars for many years and I have had good experiences and bad ones. Mark Colvin was my salesman and he did an exceptional job in hel I have been buying cars for many years and I have had good experiences and bad ones. Mark Colvin was my salesman and he did an exceptional job in helping me pick out the right car. I wasnt sure of which one I wanted and Mark was extremely patient in listening and then answering all of my questions. The dealership management were also very helpful! Customer service is very important to me and the dealership personel hit it out of the ballpark on taking care of me. I would recommend Mark Colvin and this dealership to everyone looking for world class service and customer care! More

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