Eric Tucker

Bought a new Genesis G80 and the engine failed at 11000 miles. Genesis corporate was absolutely ZERO help to me. I contacted the sales person, the finance department and the sales manager with my concern miles. Genesis corporate was absolutely ZERO help to me. I contacted the sales person, the finance department and the sales manager with my concerns. The only one who ever responded was the sales person, who gave me the link to Hyundai customer service. This was the wrong link, plus I had already become aware that Genesis customer service was not helpful. Because of this experience I will never buy another Genesis and would be very hesitant to buy anything from this dealership. More

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Lies and terrible follow up and resolutions for their failed promises. Lost myself as a customer, do not honor what they say and don’t even make any attempt to resolve your concerns. Shady people especia failed promises. Lost myself as a customer, do not honor what they say and don’t even make any attempt to resolve your concerns. Shady people especially the leadership staff. And I remember them soliciting positive surveys not only from me but other customers. More

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Hi, EricI declare TGIB(Thank God I’m Blessed!” as you Hi, Eric I declare TGIB(Thank God I’m Blessed!” as you helped me to get the car. I felt your sincere efforts to make tough things to make through. Hi, Eric I declare TGIB(Thank God I’m Blessed!” as you helped me to get the car. I felt your sincere efforts to make tough things to make through. As I said “Bless Others Miracles Begin!” You bless me so miracles happen to your prayers. If I may ask you, please visit Nextdoor.com and check group named TGIB. You will hear God’s Blessed Visions and the Revelation that you never heard from any other resources. Many thanks for your help again and pray for you to rejoice TGIB Life Is Fantastic Everyday. More

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Great Experience - Quick & Easy The Hatchett team was great. Zac was a huge help in getting us in an awesome car at a good price. The whole process from test drive to closing was eas The Hatchett team was great. Zac was a huge help in getting us in an awesome car at a good price. The whole process from test drive to closing was easy and pain free. More

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Good sales. Steve it was a pleasure working with you and I appreciate your time showing us all the features of the vehicles. We always come back to Hatchet Hyund Steve it was a pleasure working with you and I appreciate your time showing us all the features of the vehicles. We always come back to Hatchet Hyundai because we like the great treatment!! More

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SOLD on this Excellent Team! I've bought cars for over 30 years in my hometown. So when I decided to go to an 'out of town' dealership to get the car I wanted, and not knowing any I've bought cars for over 30 years in my hometown. So when I decided to go to an 'out of town' dealership to get the car I wanted, and not knowing anyone I'd be talking with, I was apprehensive. I have to say: buying a Kona from Hatchett Hyundai was the best experience I've ever had. I called the Finance Manager at noon, and picked up my car at 5pm. Every person I met was friendly, professional, and most important to me, genuine. The atmosphere was relaxed and comfortable. I highly recommend Zac Wiggins in Sales, along with the entire team. Best decision I could have made! More

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Customer Service Focused I have been a customer since 2008 and highly recommend Hatchett Hyundai East! I first purchased the 2009 Hyundai Sonata from Steve Parrett. I had sh I have been a customer since 2008 and highly recommend Hatchett Hyundai East! I first purchased the 2009 Hyundai Sonata from Steve Parrett. I had shopped Toyota, Honda and Nissan at the time but felt that Steve was the most customer service focused which represented the brand of Hyundai well. This year, I was ready to buy a new car and was pleased to know that Steve was still at Hyundai. I was very happy with my purchase of a Hyundai as the service department had treated me well over the 10 years of having the Sonata. Steve was my go-to person and I recently purchased the 2019 Santa Fe. Steve is trustworthy, knowledgeable, and helpful. Additionally, Steve is just a nice guy that is a pleasure to talk to. I would purchase from him again. . More

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Excellent Experience Steven Johnson and other employees were very helpful and knowledgeable in introducing us to the Genesis. Steve was patient, professional, and always Steven Johnson and other employees were very helpful and knowledgeable in introducing us to the Genesis. Steve was patient, professional, and always available (even on his day off). We highly recommend him and Eric Tucker. More

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Amazing My dad and I decided on a Hyundai Tucson and we decided to get one in Wichita and we had Mike Stevens as our sales man. He was super friendly and nice My dad and I decided on a Hyundai Tucson and we decided to get one in Wichita and we had Mike Stevens as our sales man. He was super friendly and nice. He always so understanding and ready to answer any questions I might have. He was amazing to work with and made getting a new car so much fun! I highly recommend Hatchett Hyundai!!!! More

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Excellent Sales and Service Team Having leased and purchased several calls from this dealership, I can attest to their being very efficient, courteous and professional. Highly respon Having leased and purchased several calls from this dealership, I can attest to their being very efficient, courteous and professional. Highly responsive to my requirements and everyone took the time and effort to make each visit, either with sales or service, a pleasant experience. Highly recommend this team. More

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