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Eric Senatore

Overview Reviews (175) Inventory (206)

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Eric Senatore

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Eric Senatore

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.8

174 Reviews

Overview Reviews (175) Inventory (206)

4.8

174 Reviews

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175 Reviews of Eric Senatore

March 28, 2025

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Employee Rating

The service department at Lester Glenn Subaru always do a fantastic job. From the vallet parking of your car to be serviced, to the repairs and checkout. The people are always pleasant, courteous and profess fantastic job. From the vallet parking of your car to be serviced, to the repairs and checkout. The people are always pleasant, courteous and professional. More

by MARKH51333

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Boczkus

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March 21, 2025

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The service technician went over and above for me. That goes a long way. Customer Service is big to me. Thank you very much for the great service That goes a long way. Customer Service is big to me. Thank you very much for the great service More

by CSORETH

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 21, 2025 -

Lester Glenn Subaru responded

Hey CSORETH, Thank you so much for sharing your experience! We're thrilled to hear that our service technician went above and beyond for you. We truly value customer service, and we're happy that you felt that during your visit. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

March 16, 2025

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Very clean area to wait for your service. Very friendly staff from the valet to the cashier and everyone in between! Very friendly staff from the valet to the cashier and everyone in between! More

by CAK417A

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Mar 17, 2025 -

Lester Glenn Subaru responded

Hey CAK417A, Thank you for the fantastic review! We're so happy to hear that you had a great experience with our clean waiting area and friendly staff. From valet to cashier, we’re glad everyone made your visit enjoyable. We truly appreciate your feedback and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

March 13, 2025

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Employee Rating

Eric Senatore and Keith Conroy are outstanding service reps. I took my 2025 chariot (her name is "Beauty") in for the 6 month check up, tire rotation and oil change, and they kept me posted on progress. reps. I took my 2025 chariot (her name is "Beauty") in for the 6 month check up, tire rotation and oil change, and they kept me posted on progress. They are the awesome and pay attention to details. More

by Queen Kath

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Conroy

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Mar 14, 2025 -

Lester Glenn Subaru responded

Hey Queen Kath, Thanks for the wonderful review! We're so glad to hear that Eric and Keith provided outstanding service and kept you updated on the progress of your "Beauty." Their attention to detail and dedication to keeping you informed truly make a difference. We appreciate your feedback and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

March 05, 2025

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Wait for scheduled service despite an appointment was very long with two technicians out sick, but our service advisor Eric was very upfront and honest at check in. Work was done as promised and our advi very long with two technicians out sick, but our service advisor Eric was very upfront and honest at check in. Work was done as promised and our advisor checked in with us to keep us informed. Left happy More

by N_LISY

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Mar 05, 2025 -

Lester Glenn Subaru responded

Hey N_LISY, Thanks for sharing your experience! We’re glad to hear that despite the longer wait, Eric kept you informed and was upfront and honest throughout the process. We truly appreciate your understanding, and we’re happy to know you left satisfied with the work done! Happy Driving, The Lester Glenn Subaru Team

March 02, 2025

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Excellent service for my Subaru. All of the staff are very helpful and polite and guide you in the right direction. All of the staff are very helpful and polite and guide you in the right direction. More

by Beemer Man

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer

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Mar 04, 2025 -

Lester Glenn Subaru responded

Hey Beemer Man, Thanks for sharing your experience! We're thrilled to hear that our team provided you with excellent service for your Subaru. It's great to know that our staff was helpful, polite, and able to guide you in the right direction. Your satisfaction is our priority, and we look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

February 28, 2025

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Employee Rating

I am so pleased with this dealership Excellent customer service I have taken my car in for service twice so far and Eric in the service department has gone above and beyond to make it a great experience T service I have taken my car in for service twice so far and Eric in the service department has gone above and beyond to make it a great experience Thank you Highly recommend :) More

by lorijeff

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2025 -

Lester Glenn Subaru responded

Hi lorijeff, Thank you for your kind words! We're so happy to hear that Eric and our service team have made your visits pleasant. Providing excellent customer service is always our priority, and it's wonderful to know that we’ve met your expectations. We truly appreciate your recommendation! Happy Driving, The Lester Glenn Subaru Team

February 25, 2025

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Employee Rating

Everything went smoothly ! my advisor was very friendly and explained everything just fine. Would highly recommend my advisor was very friendly and explained everything just fine. Would highly recommend More

by FIRSTMATEJANE1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez

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Feb 26, 2025 -

Lester Glenn Subaru responded

Hi FIRSTMATEJANE1, Thank you for your wonderful feedback! We're so glad to hear that your experience was smooth and that your advisor was friendly and helpful. We truly appreciate your recommendation and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

February 19, 2025

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Everyone at Lester Glenn Subaru was very professional and helpful. They do whatever they can to meet your needs. I highly recommend them. helpful. They do whatever they can to meet your needs. I highly recommend them. More

by Barry R

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Arnold, Nicole Damiano, Brandon Grace , David Yae

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Feb 20, 2025 -

Lester Glenn Subaru responded

Hey Barry, Thanks for sharing your experience! We’re thrilled to hear that our team was able to meet your needs and provide the professional service you deserve. Your recommendation means a lot to us! Happy Driving, The Lester Glenn Subaru Team

February 16, 2025

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Employee Rating

Outstanding customer service. Eric Senatore is awesome. Estimated the car service to be done by noon. And it was done by 1030! What a nice surprise. Eric Senatore is awesome. Estimated the car service to be done by noon. And it was done by 1030! What a nice surprise. More

by Queen Kath

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 17, 2025 -

Lester Glenn Subaru responded

Hi Queen Kath, Thanks for sharing your great experience with us! We're so glad to hear that Eric exceeded your expectations and got your car service done ahead of schedule. We strive to provide top-notch service, and it's awesome to know that we were able to make your day even better with a pleasant surprise! Happy Driving, The Lester Glenn Subaru Team

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