Eric Rizer
Eric Rizer at Honda of Kirkland

Eric Rizer

Sales Manager

Honda of Kirkland

12420 NE 85th St
Kirkland, WA 98033

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11 Reviews
not yet
rated

11 Reviews

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Dealership Experience

32 yrs, 6 mos

Industry Experience

35 yrs, 7 mos

11 Reviews of Eric Rizer

January 25, 2022

Dealership Rating
Employee Rating

Family member purchased a 14 Nissan Altima 2.5S recently. It had a sticker in the window stating it was headed to the auction. The transmission went out after putting 65 miles on it. Honda of Kirkland agr More

by stanleyp426
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jason Walling, Brian Slish , Heath Bower, Jae Han, Tiger Kim

December 02, 2021

Dealership Rating
Employee Rating

I could have also bought life insurance from Joe and Eric if they were to offer it. Buying car from this dealership is so trustworthy and professional. This is the 4th car I bought from this dealership in 5 More

by Danlevan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heath Bower, Joe LaRosee

January 01, 2021

Dealership Rating
Employee Rating

I have been a customer of Honda of Kirkland for close to twenty years and just bought my fourth 2021 Accord Touring. I have not only purchased my cars at dealership but, have always entrusted all my servic More

by carlos Bruto da Costa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Gharai, Brian Slish , Tim Chi, Justin Sobchuk, Neil, Joe and others in servicing, Colleen in service schedulling and previously car rental. Alex in sales is listed above but he deserves being mentioned again. Kudos to him.

Jan 27, 2021

Honda of Kirkland responded

Hello Carlos, we appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon! Hope you have an amazing day and look forward to seeing you again soon!

August 31, 2020

Dealership Rating
Employee Rating

Jaqueline Larson and Eric Rizer we’re profoundly and immediately helpful in getting me set up and comfortable in my new car in a timely manner. Not to mention how friendly everyone was throughout the pr More

by K.F.
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Larson

June 15, 2020

Dealership Rating
Employee Rating

Justin Lee Justin was great in taking care of all my needs...... slow down Justin though.... The lights should have been added into the package Honda lighting More

by clhudson1love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Larson , Tim Chi, Carlos Cubias, Justin Lee, Ken Pho

Jun 29, 2020

Honda of Kirkland responded

Hello Cindee, thank you for taking the time to leave us a detailed review regarding your experience working with Justin and Carlos in our sales department! We appreciate your feedback and we hope you are enjoying your brand new car. We look forward to seeing you again at your next stop into Honda of Kirkland! Take care!

February 11, 2020

Dealership Rating
Employee Rating

Justin Lee the sales rep was amazing but when it came to financial departments they did not seem to know how to do their job and did not do the things I asked them that I wanted and had to keep coming back More

by Tj91
Recommend Dealer
No

Other Employees Tagged: Justin Lee, Justin Sobchuk

Feb 18, 2020

Honda of Kirkland responded

Our apologies that your experience did not meet your expectations. We strive to make sure every interaction with our staff is a positive one. Again, our apologies we didn't get the paperwork right the first time.

January 15, 2020

Dealership Rating
Employee Rating

The financial guy was terrible. I refused all of the Add-ons, he looked upset or something, stood up and left. He came back 10 minutes later and I gave in and bought the xx VIN etch for $375 so I c More

by K.saetern80
Recommend Dealer
No

Other Employees Tagged: Jason Walling, Brian Slish , Heath Bower, Sergio Glavaz, Jae Han, Tiger Kim, Ken Pho, Justin Sobchuk

Jan 16, 2020

Honda of Kirkland responded

Kao, thanks for leaving your review. Our apologies that you had a poor experience with our dealership. When we looked into your comments, we noticed that your last visit to Honda of Kirkland was in 2014. Is that accurate? We just wanted to let you know that we are under different management now and have worked diligently to improve our customer's satisfaction. We’ve put so much effort into it that we actually earned DealerRater's 2019 Honda Dealer of the Year Award in Washington last year. We take great pride in knowing our customers are happy with their interactions with our staff. Now we know we can't please everyone all the time, but we believe your experience was hopefully just a one-off occurrence. Again our apologies, but we'd really love the opportunity to make your next experience with our staff a pleasant one. Best regards, The Management at Honda of Kirkland.

October 28, 2019

Dealership Rating
Employee Rating

Disappointed they lie me on lots of things bank information title does no show has they said Erick and they team are really bad never come back More

by Gener
Recommend Dealer
No

Other Employees Tagged: Tim Chi, Joseph Murphy, Barbara

Nov 01, 2019

Honda of Kirkland responded

Gener, thank you for leaving your comments. Not sure what exactly went wrong during your experience with us. If you could provide additional details at comments@kirklandhonda.com, we would appreciate the opportunity to resolve any outstanding issues. Thank you and again our apologies.

August 25, 2019

Dealership Rating
Employee Rating

Best car purchase experience ever. The basis of my Kirkland Honda "excellence" rating is principally driven by the totality of my experience with ALL the dealership's staff and manageme More

by Jim O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joseph Murphy, Justin Sobchuk

Aug 29, 2019

Honda of Kirkland responded

Jim, thank you very much for your kind words. Your satisfaction at our dealership is one of our top goals and we take pride in making that happen for you. We hope to keep providing you with the same excellent service at your future visits. Enjoy your new vehicle!

May 01, 2019

Dealership Rating
Employee Rating

Excellent pricing and customer service This is my 9 or 10 th Honda I bought from this dealership....Always have great experience here .love the sales people and management...Bart K. More

by Bart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alex Gharai , Heath Bower, Jae Han, Tiger Kim

Jun 25, 2019

Honda of Kirkland responded

Bart, thank you for allowing us to take care of you year after year. We love seeing your smiling face in our dealership!

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