Eric Phillips
Eric Phillips at BMW of Barrington
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Eric Phillips

Service Advisor

BMW of Barrington

1475 S. Barrington Rd
Barrington, IL 60010

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Eric Phillips

January 06, 2025

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Employee Rating

My visit for maintenance and an oil change was outstanding. Eric Phillips was very professional and accommodating, and service was carried out in a very timely manner. I appreciated the very nic More

by amckann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

BMW of Barrington responded

Thank you for your wonderful feedback! We're thrilled to hear Eric Phillips provided professional and accommodating service during your visit. We’re glad you appreciated the waiting area, the car wash, and the detailed reports. We’ll look into the TV issue to enhance your next visit. We look forward to serving you again!

January 03, 2025

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Employee Rating

Eric is the best and professional service advisor. Thank you for your best service. I'm willing to travel 1 hour to barrington because of him of course also they have great and comfy facilities. More

by jasonchooi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

BMW of Barrington responded

Thank you for your kind words! We're thrilled to hear that Eric's exceptional service makes the trip to Barrington worthwhile. We appreciate your loyalty and look forward to serving you again in our comfortable facilities!

December 08, 2024

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First BMW experience…Eric and the team did an awesome job at every level to fix a complex issue. Communication and follow through was excellent along the way! More

by rmbartelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

BMW of Barrington responded

Thank you for sharing your first BMW experience with us! We’re thrilled to hear that Eric and the team were able to resolve your complex issue with excellent communication and follow-through. Providing top-notch service and keeping you informed every step of the way is our priority, and we’re so glad to have met your expectations. Thank you for choosing us, and we look forward to assisting you again in the future!

November 30, 2024

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Employee Rating

Eric has been our long time service person. He has taken care of making sure all our BMW’s have been taken care of 100%. From my 15 year old car to our newer car it’s always a smooth experience More

by canickisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

BMW of Barrington responded

Thank you for the amazing review! We’re glad to hear that Eric has consistently provided you with excellent service and taken great care of your BMWs over the years. We’re thrilled to know he’s become your trusted "go-to" for all your vehicle needs. We’re grateful for your continued trust in Eric and our team, and we look forward to serving you for many more years to come!

November 13, 2024

Dealership Rating
Employee Rating

Eric at BMW was great. He kept me updated while my car was being serviced. Was in and out quickly. More

by MP1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

BMW of Barrington responded

Thanks for the five-star review! We're pleased that Eric communicated thoroughly and got your vehicle serviced quickly. We look forward to working with you again soon!

October 11, 2024

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Employee Rating

Best of the best in and out with Sharon Lee and Eric Phillips. Great salesperson and great service advisor. Highly recommended. More

by jasonchooi
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sharon lee

Oct 11, 2024

BMW of Barrington responded

Thank you for the fantastic review! We're thrilled to hear that Sharon Lee and Eric Phillips made your experience smooth and exceptional. Your recommendation means the world to us! If you know anyone looking for the same top-notch service, we’d love to help. Referrals are the highest compliment we can receive. Thanks again for choosing Motor Werks!

July 29, 2024

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Employee Rating

We’ve been going to MotorWerks of Barrington IL for many years, and recently had a unique issue which needed solving, for which they went above and beyond to help. Thank you to Robert and all the staff! More

by Shelly C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Oberding

June 07, 2024

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Employee Rating

Continued communication through service and much appreciated . Advised when I would be returning for pick up and vehicle was cleaned and washed and ready to go . I appreciate have everything done in More

by Armando.b415
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

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