Eric Ortega | Page 6

Service advisor does not listen to the concerns that are being brought up to their attention. Kept my vehicle for 2 months. I was not satisfied with the service. My van was actually making a knocking noise being brought up to their attention. Kept my vehicle for 2 months. I was not satisfied with the service. My van was actually making a knocking noise when I turn that was not there prior to dropping it off. It does not seem that any of the work was really done.And also, she mentioned there was a recall on airbags, but i'm still hearing the same exact noise that I was hearing prior to taking it into the shop. The whole time I was renting a car out of pocket.When I had insurance to cover that, they just kept the vehicle with no worries as soon as I got a loaner.After two weeks, she reached out and said that they needed the loner back.The van was ready.When, in fact it was not the sliding door that I originally took it in for was still not working properly the chain fell off after five times of us, opening the back passenger door. Every night they would leave the van unlocked, all of our items that were left in the van were tossed all over the place. I don't recommend anyone purchasing a vehicle here.Because if you do, you will have to take it back to that dealership.And they do not have the best customer service or ethic at that. More

by heleneot Verified Customer Verified Customer

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The price of your oil change is too high People that have purchased their vehicle at YOUR establishment should get a deeply discounted price for remaining a loyal customer. & I DO NOT mean a $10 or $15 have purchased their vehicle at YOUR establishment should get a deeply discounted price for remaining a loyal customer. & I DO NOT mean a $10 or $15 coupon More

by ort4642 Verified Customer Verified Customer

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It was a good experience my writer helped me out a lot with thoroughly explaining everything to me vividly with thoroughly explaining everything to me vividly More

by Terryross Verified Customer Verified Customer

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This is the 5th car I've got from this dealership. They listen to you and do what they can to satisfy your request. Everyone is very pleasant. Thank You Terry in the service department, Mike K the sal They listen to you and do what they can to satisfy your request. Everyone is very pleasant. Thank You Terry in the service department, Mike K the salesman, Ben in finance and Everyone else. More

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As always Outstanding Service Department/Team. Thankyou for always treating me and my car with great care and excellent service. Always. This is why I still continue purchashing vehicles here. Ser Thankyou for always treating me and my car with great care and excellent service. Always. This is why I still continue purchashing vehicles here. Service Department is by far the best I have ever been to. They all work as a Team. Thank you again. More

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I was told I needed new batteries ! !! I didn't need them !!!! The two batteries I bought is doing the same thing my batteries was doing !!! I WANT MY BATTERIES PUT BACK IN MY CAR AND GE !! I didn't need them !!!! The two batteries I bought is doing the same thing my batteries was doing !!! I WANT MY BATTERIES PUT BACK IN MY CAR AND GET MY REFUND !!! More

by Misskimmy7 Verified Customer Verified Customer

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Great experience on every vehicle hands on with making me comfortable in what my purchase was comfortable in what my purchase was More

by frankiestiletto Verified Customer Verified Customer

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Gustavo is the best manager and the salesman Mike Always take care as whith all the anwser Always take care as whith all the anwser More

by elcangrejobarngrill Verified Customer Verified Customer

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I didn't have any appointment for an Oil change on that day..However I still was able to get an Oil change and I was in and Out in Perhaps 40 minutes..The Staff is Awesome..I'll tell others and I'll defin day..However I still was able to get an Oil change and I was in and Out in Perhaps 40 minutes..The Staff is Awesome..I'll tell others and I'll definitely be back and Perhaps purchase my next ride from there as well..Thank you all very Much and God Bless!! More

by ivorybsweet1 Verified Customer Verified Customer

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Buen Cervicio , amabilidad y mucha paciencia para explicar y buscar la mejor opción para mi compra explicar y buscar la mejor opción para mi compra More

by aarr_1185 Verified Customer Verified Customer

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