Eric Nichols

Found an aggressively priced accord hybrid and spoke with Eric. All seemed well, then I asked to verify the very specific vehicle I saw online will be available for me to test drive when I get there. He says Eric. All seemed well, then I asked to verify the very specific vehicle I saw online will be available for me to test drive when I get there. He says I’ll check and call you if it’s not here otherwise just come by. That should be the first red flag, I said no, call me either way. He called and confirmed it was sold but he texted me others more expensive available. He said he would be there if I come by. When I got to the dealer Eric was gone and they put me with another sales rep who told me that they don’t even discount “not even a dollar” from the internet pricing. More

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Excellent experience except for financial services Patty, my salesperson was helpful, patient and knowledgeable. Victor and all other managers were professional and helpful. I never felt pressured. The Patty, my salesperson was helpful, patient and knowledgeable. Victor and all other managers were professional and helpful. I never felt pressured. The only poor experience was Glen in finances. The apr offered was over 5% with a credit score of 840. I will have to refinance elsewhere. He answered all questions however appeared annoyed and the process was rushed. Forms were not explained as he was asking me to sign. I had to ask. I’m not sure which Eric I worked with. More

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"Welcoming & Seamless" From the end of May to Picking up my New Ridgeline June 14th, the "Overall Buying Experience" was "Truly Exceptional"!! They ALL from: Mr. Nichols, t From the end of May to Picking up my New Ridgeline June 14th, the "Overall Buying Experience" was "Truly Exceptional"!! They ALL from: Mr. Nichols, to General Manager- Mr. Giamanco, to Sales Associate-Michelle and up to Owner-Mr. Fields, ALL endeavored to make me a "Happy Honda Owner"!! Will definitely purchase from Apple Honda again!! Rick C. More

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Excellent visit Everyone is very friendly and helpful. When I have my Auto Butler John Turano is who I go to and he is excellent! Bonnie Campbell is my sales woman Everyone is very friendly and helpful. When I have my Auto Butler John Turano is who I go to and he is excellent! Bonnie Campbell is my sales woman and she knows her stuff! More

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Recall item When I had an item to be recalled I didn’t even know about it. Apple Honda called me on the phone and made me aware and scheduled my appointment with When I had an item to be recalled I didn’t even know about it. Apple Honda called me on the phone and made me aware and scheduled my appointment within 4-5 days. I was very happy with the proactive awareness and scheduling of my appointment along with the great service as usual. More

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Emal in sales was great. Dealing with sales department was very nice. I dealt with Emal G. Very friendly, listened to what I said. Finance department was a bit different. Agai Dealing with sales department was very nice. I dealt with Emal G. Very friendly, listened to what I said. Finance department was a bit different. Again friendly, but he took it upon himself to make some decisions. I had spoke to Emal earlier about how I wanted to finance, 60 months @ 1.9%. Brian Damboise in finance filled out all the paperwork with 72 months 5.?%. Never asked me. Then when I saw 72 months & told him that was wrong he didn’t want to change it. I insisted, so he redid the paperwork to 60 months, but I didn’t realize at time he never fixed the interest rate to read 1.9%. He put 3.?%. Brian blames it on Emal for not writing down what we had discussed, but quite honestly I think that’s bull. He should have asked me how I wanted to finance. Isn’t that his job? More

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Very nice Great service, Keenan was great. He knew about the car and was very helpful. Staff was very friendly in the dealership. Would buy there again. Great service, Keenan was great. He knew about the car and was very helpful. Staff was very friendly in the dealership. Would buy there again. More

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Purchased a 2018 Accord Sport Emad was a great salesman! Went over the car from top to bottom before even stepping in. Highly recommend him if you are looking to purchase a vehicl Emad was a great salesman! Went over the car from top to bottom before even stepping in. Highly recommend him if you are looking to purchase a vehicle. More

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Oil change Every tim I come in I’m always welcomed and like a well oiled machine I was in and out without any problems. Keep up the great work Every tim I come in I’m always welcomed and like a well oiled machine I was in and out without any problems. Keep up the great work More

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Vito and Lorraine's Exceptional Experience Purchasing a CRV Bonnie Campbell is by far the best auto sales rep. I have dealt with in over 40 years. Bonnie's incredible knowledge, together with her mild and perso Bonnie Campbell is by far the best auto sales rep. I have dealt with in over 40 years. Bonnie's incredible knowledge, together with her mild and personable demeanor, removed all the anxiety that usually comes with purchasing a vehicle.At no time did my wife and I feel pressured or manipulated. We had a solid idea that we wanted a CRV-EXL and Bonnie's expertise solidified our decision immediately. She also was very helpful in gently guiding us through evaluating possible exterior and interior color options and accessories. Charlie, the sales manager, came by several times and was also very helpful and calming during the entire process. More

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