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Eric Matos
Eric Matos at Universal Hyundai
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Eric Matos

General Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
30 Reviews
4.8

30 Reviews

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30 Reviews of Eric Matos

November 24, 2024

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Employee Rating

Carlos was an absolute legend to work with! We’d recommend his services to anyone. More

by KLYNNJOHNSON2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman

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Nov 25, 2024

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 15, 2024

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Quiero agradecer a Carlos Castro por su excelente atención y servicio! Muchas gracias por ayudarme a elegir el mejor vehículo! More

by Emmanuel Rondon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel , Carlos Castro

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Nov 16, 2024

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 12, 2024

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The dealership was very progressional and quickly produced an excellent vehicle at an excellent price. More

by Ledorsson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh and Mark Renert

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Nov 14, 2024

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric and our team met your expectations. Thank you again for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 20, 2024

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My salesman Brian was easy to work with and very informative. I will refer anyone i know that may be interested in a Genesis or other Hyundai models More

by april.lansed
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Brian Cortes

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Oct 21, 2024

Universal Hyundai responded

April, It's great to hear that Brian and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 04, 2024

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To make it perfect, need some amenities for customers waiting. Also a mini cafe would be great. More

by angelhance2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan, Jacob McNeely, darrin diaz , Christian Matos

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Oct 06, 2024

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 24, 2024

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They did everything to make the car purchase fit our budget. We are so happy!!! More

by ZABELDJONI33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan, Ramces Rivera , Eddy Matos

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Sep 26, 2024

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 12, 2024

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Employee Rating

Amazing dealer and team for any car that you need, very professional team Eric Matos always do the best ,excellent 5 start More

by Maceiro_3397
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Giovanne Sanchez

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Sep 13, 2024

Universal Hyundai responded

Thank you so much for your kind words for Eric and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 03, 2024

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Employee Rating

Customer Service is always amazing at Universal Hyundai. Since the beginning everything was smooth covering all my needs. More

by Karengomez1085
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Carlos Roman

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Sep 03, 2024

Universal Hyundai responded

Thank you so much for your excellent review, Karen! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 07, 2024

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Employee Rating

Very kind and very helpful. I loved how I didn't feel rushed, and they helped me find the car I wanted the process was very simple sure that I left with the best deal More

by michael_bayron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez, Jennifer Cacciola, Christopher Johnson

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Jun 07, 2024

Universal Hyundai responded

Thank you so much, Michael, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 24, 2024

Dealership Rating
Employee Rating

Excellent service and experience and everything went as well as expected, Great staff with knowledge More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Alexandra Martinez, Raul Martinez, Miguel Resto, Carlos DeJesus, David Monsalve, Jennifer Cacciola, Fabio Ventura , Eddy matos

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May 24, 2024

Universal Hyundai responded

Thank you, Sam! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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