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Eric Lu
Eric Lu at Mercedes-Benz of Plano
Refer Me

Eric Lu

New Car Sales

Mercedes-Benz of Plano

6455 Dallas Pkwy
Plano, TX 75024

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not yet
rated
9 Reviews

Dealership Experience

4 yrs, 7 mos

not yet
rated

9 Reviews

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9 Reviews of Eric Lu

December 27, 2024

Dealership Rating
Employee Rating

As in previous purchases, our transaction and purchase of a new car was a no hassle pleasant experience Eric was professional and helped us immensely in our selection. Alex Walked us through the purchase and More

by Cyndeevh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Yanez , Alex

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Dec 27, 2024

Mercedes-Benz of Plano responded

Cyndeevh, thank you for sharing 5-stars! We're happy to hear Eric and Alex are professional and provided a pleasant experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 09, 2022

Dealership Rating
Employee Rating

Friendly staff and good knowledge on cars and features. Patiently explained. The process was quick. More

by Jwilsraj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Sep 09, 2022

Mercedes-Benz of Plano responded

Jwilsraj, thank you for sharing 5-star praise! We're happy to hear our team is friendly and knowledgeable! We appreciate your endorsement. See you next time. Thanks again!

July 06, 2022

Dealership Rating
Employee Rating

I highly recommend Mercedes-Benz of Plano and especially salesperson, Eric Lu. He was professional and made my purchase a pleasant, stress-free experience. Thank you! More

by Laura G
Recommend Dealer
Yes
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Jul 06, 2022

Mercedes-Benz of Plano responded

Laura, thanks for the five-stars! We're happy to hear Eric Lu was professional and earned your recommendation! We appreciate your praise. See you next time. Thanks again!

June 01, 2022

Dealership Rating
Employee Rating

I like it team is so cooperative they all guide well Eric is good guy More

by Rana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric

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Jun 02, 2022

Mercedes-Benz of Plano responded

Rana, thanks for stopping by to leave us 4-stars. We're glad to hear our team is cooperative and Eric is a good guy! We appreciate your praise. See you next time. Take care!

April 28, 2022

Dealership Rating
Employee Rating

Great Service and nicely taken care all the requests I have shared. Sales team is awesome and service team is even better, will recommend for anyone. Keep up the good work More

by Shreyas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Apr 29, 2022

Mercedes-Benz of Plano responded

Shreyas, thank you for sharing 5-stars and noting your experience with Eric in service! We appreciate your feedback and look forward to serving you additionally next time! Best wishes!

March 11, 2022

Dealership Rating
Employee Rating

Knowledgeable to answer questions about vehicles and provide valuable suggestions which is helpful to make decision.. More

by Yolandachen91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 12, 2022

Mercedes-Benz of Plano responded

Yolandachen91, thanks for your praise regarding working with Eric. We 're pleased to hear you found our team knowledgeable and we look forward to serving you again next time. Best wishes!

February 23, 2022

Dealership Rating
Employee Rating

Eric was very pleasant, professional and friendly. Car was spotlessly clean when picked up. Great experience! More

by ppadachy
Customer Service
Recommend Dealer
Yes
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Feb 23, 2022

Mercedes-Benz of Plano responded

ppadachy, thanks for the 5-star rating! We're happy to hear Eric was professional and friendly! We're pleased you had a positive experience with us and look forward to serving you again next time. Thanks again!

February 16, 2022

Dealership Rating
Employee Rating

Awesome customer service! Completely unmatched by any other local dealership. My visits are always seamless, whether I have an appointment or emergency visit. More

by Sharonscott2246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dana Stewart , Ray Cordero, Damita Kynard

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Feb 17, 2022

Mercedes-Benz of Plano responded

Sharonscott2246, thank you for sharing 5-star praise and noting customer service is awesome and that your visits are always seamless! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Take care!

January 08, 2022

Dealership Rating
Employee Rating

Good experience, Eric was a great sales agent, made me happy. Will come back for services again. Very happy More

by AngelpAl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jan 10, 2022

Mercedes-Benz of Plano responded

AngelpAl, thank you for sharing 5-star praise and noting your experience with Eric. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

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