Eric Laurendeau
Eric Laurendeau at Honda of the Avenues
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Eric Laurendeau

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
157 Reviews

Dealership Experience

3 yrs, 3 mos

4.9

157 Reviews

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157 Reviews of Eric Laurendeau

April 18, 2025

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Employee Rating

Eric was super helpful and listened and took time to go through the service record to see if there were any specific services I needed. Honda techs did a great job! The car is running much better. More

by TXWALDRP
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2025

Honda of the Avenues responded

We appreciate your business and are glad to hear that Eric was able to provide you with the information on your vehicle to get it running better.

April 09, 2025

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Eric was outstanding. Verified the warranty information on my battery and had me out in an hour on time for work More

by alligatordi
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Recommend Dealer
Yes
Apr 12, 2025

Honda of the Avenues responded

We appreciate your business and are glad to hear that Eric was able to verify the information on your battery and have you in and out in time for you to make it to work!

March 26, 2025

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My service advisor was great. They took care of my odyssey quickly and kept me up to date the whole time More

by murburt
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Recommend Dealer
Yes
Apr 01, 2025

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team was able to keep you informed on the status of your Odyssey.

March 12, 2025

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I actually traded in the Pilot while I was there for a CR-V Hybrid. Thomas Phelps is the ultimate professional. He listens to his customers and goes above and beyond to provide exactly what we're lookin More

by alelandbrock
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyrus Kanyuira, Thomas Phelps

Mar 14, 2025

Honda of the Avenues responded

We appreciate your business and are happy to hear that Thomas was able to help you trade your Pilot for a CRV Hybrid. Thomas has been a great associate and we are happy to hear that he should you that during your purchase process.

March 07, 2025

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You have a great team there! Eric is always so helpful and professional. Thank you for always providing such great service. More

by CAROLTORRES5
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Recommend Dealer
Yes
Mar 07, 2025

Honda of the Avenues responded

We appreciate your continued business and we are glad to hear that Eric was able to provide you with 5-Star service.

February 26, 2025

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Fast and efficient and easy. Great experience as usual. Everyone was professional and nice and knowledgeable. More

by VEE747
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Recommend Dealer
Yes
Mar 01, 2025

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team was able to provide you with an efficient professional experience.

February 23, 2025

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Honda dealership is wonderful, from purchasing a vehicle to all the Vehicle Services which are very efficiently done . Everyone at Honda at the Avenues is very professional & Friendly . More

by MCAWOOD
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Recommend Dealer
Yes
Feb 24, 2025

Honda of the Avenues responded

Thank you for your business and we look forward to providing you with 5-Star experiences during your future visits.

February 19, 2025

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My experience with this dealership has always been excellent from purchase and now to my first service More

by jennis373
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, James Bollettieri

Mar 04, 2025

Honda of the Avenues responded

Thank you for your business and we look forward to provide that same level of service on all of your future visits.

February 18, 2025

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Everyone was polite and courteous, completed the oil change, and even washed my car…a nice touch! The waiting room is nice and has refreshments provided. Very pleased! More

by Patty
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Honda of the Avenues responded

We appreciate your business Patty and are glad to hear that your recent visit was an enjoyable one.

February 14, 2025

Dealership Rating
Employee Rating

I appreciate the timeliness, professionalism and courtesy during my recent maintenance work. Honda of the Avenues does a good job servicing my 2021 CR-V More

by jwtison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, James Bollettieri

Feb 18, 2025

Honda of the Avenues responded

Thank you for your continued business and we look forward to servicing your CRV for many years to come.

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