Eric Laurendeau
Eric Laurendeau at Honda of the Avenues
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Eric Laurendeau

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
162 Reviews

Dealership Experience

3 yrs, 4 mos

4.9

162 Reviews

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162 Reviews of Eric Laurendeau

May 08, 2025

Dealership Rating
Employee Rating

I cannot say enough great things about Shamari or Honda of the Avenues. I went in to get my car serviced, and I asked my service representative to recommend a salesman because I had a few questions, but w More

by Scott S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oral McDonald, Shamari Johnson

May 06, 2025

Dealership Rating
Employee Rating

Eric is the best service manager in the dealership! He is honest and genuine in helping customers More

by STEVEABUSH
Workmanship
Service Time
Recommend Dealer
Yes

May 04, 2025

Dealership Rating
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Very customs oriented. Eric was very helpful and provided excellent customer service. Because of this experience I will continue to use your dealership for all the services More

by BEARDSLEYF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 25, 2025

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Eric did a great job of answering my questions and explaining my bill. Two weeks later I called for help and he answered my questions. More

by christynewman
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bollettieri

Apr 26, 2025

Honda of the Avenues responded

Thank you for allowing Eric and our team to service your vehicle. We are glad to hear that he was able to answer your questions during your visit and after your picked up your vehicle.

April 24, 2025

Dealership Rating
Employee Rating

Eric was very helpful, listened to my concerns and went back in the records and it turned out it was time for fuel filters among a couple of other things. The car is running much better since the service. More

by TXWALDRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2025

Honda of the Avenues responded

We appreciate your business and we are glad to hear that Eric was able to have your vehicle serviced and back to running better.

April 18, 2025

Dealership Rating
Employee Rating

Eric was super helpful and listened and took time to go through the service record to see if there were any specific services I needed. Honda techs did a great job! The car is running much better. More

by TXWALDRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Honda of the Avenues responded

We appreciate your business and are glad to hear that Eric was able to provide you with the information on your vehicle to get it running better.

April 09, 2025

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Employee Rating

Eric was outstanding. Verified the warranty information on my battery and had me out in an hour on time for work More

by alligatordi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2025

Honda of the Avenues responded

We appreciate your business and are glad to hear that Eric was able to verify the information on your battery and have you in and out in time for you to make it to work!

March 26, 2025

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Employee Rating

My service advisor was great. They took care of my odyssey quickly and kept me up to date the whole time More

by murburt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team was able to keep you informed on the status of your Odyssey.

March 12, 2025

Dealership Rating
Employee Rating

I actually traded in the Pilot while I was there for a CR-V Hybrid. Thomas Phelps is the ultimate professional. He listens to his customers and goes above and beyond to provide exactly what we're lookin More

by alelandbrock
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyrus Kanyuira, Thomas Phelps

Mar 14, 2025

Honda of the Avenues responded

We appreciate your business and are happy to hear that Thomas was able to help you trade your Pilot for a CRV Hybrid. Thomas has been a great associate and we are happy to hear that he should you that during your purchase process.

March 07, 2025

Dealership Rating
Employee Rating

You have a great team there! Eric is always so helpful and professional. Thank you for always providing such great service. More

by CAROLTORRES5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Honda of the Avenues responded

We appreciate your continued business and we are glad to hear that Eric was able to provide you with 5-Star service.

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