Eric Koval | Page 24

Great job. I was a bit early and Eric took me right in. I waited for my car and it took about an hour, what I was promised. My car was returned clean and war I was a bit early and Eric took me right in. I waited for my car and it took about an hour, what I was promised. My car was returned clean and warmed up. More

by mspinder35 Verified Customer Verified Customer

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I love the service at Matthews, I've been working with Eric Koval for a while now. And he takes very good care of me and my vehicles, thank you for being the best. Eric Koval for a while now. And he takes very good care of me and my vehicles, thank you for being the best. More

by eaddison1970 Verified Customer Verified Customer

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I brought my 28,000 2022 Santa Fe in for an inspection and oil change. The car passed inspection but i did all the suggested work which was $800, I asked to have my touch screen updated which would have and oil change. The car passed inspection but i did all the suggested work which was $800, I asked to have my touch screen updated which would have taken minutes and I felt it should have been offered to be done for free. I just feel like work I had done doesn't seem to be aligned with a 30,000 mile regular maintenance. More

by INGOGJOE Verified Customer Verified Customer

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Great customer service! We followed Billy from the dealership in Henrietta to Greece and so happy we did!!!! Free coffee and snacks are wonderful. We followed Billy from the dealership in Henrietta to Greece and so happy we did!!!! Free coffee and snacks are wonderful. More

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Employees here are always super kind! Car was fixed perfectly and they were not pushy with extra suggestions. Car was fixed perfectly and they were not pushy with extra suggestions. More

by JAMESARCIDIACONO747 Verified Customer Verified Customer

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Great dealership! Great people! Clean restrooms! Didn’t have to wait at all. Walked around looking at all the showroom cars. Great people! Clean restrooms! Didn’t have to wait at all. Walked around looking at all the showroom cars. More

by tomarra7 Verified Customer Verified Customer

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Solved the problem and kept me updated of any issues in a very timely mater. very timely mater. More

by spapuzek Verified Customer Verified Customer

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Electronic door lock to enter vehicle intermittently does not work. Eric told me his doesn’t either and that’s is, there is no solution. I would think putting a new one would help. Please advise. not work. Eric told me his doesn’t either and that’s is, there is no solution. I would think putting a new one would help. Please advise. More

by jgiovann Verified Customer Verified Customer

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I Got my oil changed. Easy to schedule, done quickly with no issues. Easy & convenient Easy to schedule, done quickly with no issues. Easy & convenient More

by Sonataowner Verified Customer Verified Customer

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Never have any issues scheduling appointments for work on my car and the timeliness of the job. my car and the timeliness of the job. More

by lot34rgm2000 Verified Customer Verified Customer

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