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Eric Jacobson
Eric Jacobson at Lithia Ford Lincoln of Boise
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Eric Jacobson

Parts Manager

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.5
11 Reviews
4.5

11 Reviews

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11 Reviews of Eric Jacobson

November 11, 2024

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Employee Rating

Writers are informative and technicians are thorough. Parts department is informative and on the balm to order parts More

by BNIGILBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Balbas, Tyler Neal , Teddy Tobar (service)

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Nov 12, 2024

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

November 03, 2024

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Employee Rating

They take care of my vehicle very well at my convenience , inform me when they will arrive More

by Twodogbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aron Anderson, Kyle Hossfeld

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Nov 04, 2024

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

October 26, 2024

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Customer service at Lithia Ford was great. I was able to get my truck in late in the day and got back fairly quickly. More

by EALMEIDA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2024

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

October 26, 2024

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Employee Rating

Goal: To get a spare key for my Ford. Wait time: 3 hours Cost: about $350. $200 for a couple of new keys… they couldn’t simply make a duplicate of the original. And $100 to reprogram More

by 2003 Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 30, 2024

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

October 22, 2024

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Employee Rating

Awesome service! It was quick and they came to me! 10 out of 10 would recommend More

by slewis17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Aron Anderson, Shannon Pike, Kyle Hossfeld, Allen Oltman, Tyler Neal, Muki Masic, Sara Curry, Kyle Freeman

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Oct 23, 2024

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

October 13, 2024

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Employee Rating

Brett and Layne were absolutely awesome love dealing with them. They are the most honest caring people that I’ve dealt with in the car industry. Lithia Ford is clean very helpful and makes you feel like part More

by kg6ugf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristobal Florian, Bret Davide, Layne Leisten

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Oct 14, 2024

Lithia Ford Lincoln of Boise responded

We are so glad that Bret and Layne had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Jim Sterk General Manager

October 07, 2024

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Employee Rating

Good service I’m happy hopefully next time I’ll have same treatment again thank you More

by ECADSADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Logan Bird, Aron Anderson, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Mike Mance, Kyle Freeman

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Oct 08, 2024

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

October 06, 2024

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Employee Rating

Came to Lithia for one reason. ...Nothing but the best....forget the rest! Looked at other dealers in the area and they just had that "really don't care" attitude. More

by ROSS-POC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristobal Florian, Aron Anderson

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Oct 06, 2024

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

October 02, 2024

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Employee Rating

Really appreciated the friendly, helpful workers and how easy the process was in buying our car. More

by JANEENLISH
Recommend Dealer
Yes

Other Employees Tagged: Lucas Whitten, Layne Leisten

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Oct 02, 2024

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

September 24, 2024

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Employee Rating

I have had my vehicles service here for a few years. Allen and the team alway provide exceptional customer service! More

by Hunterhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Allen Oltman, Tyler Neal

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Sep 24, 2024

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with Allen and our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

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