Eric Hargrove
Eric Hargrove at Napleton Westmont Porsche
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Eric Hargrove

General Sales Manager

Napleton Westmont Porsche

201 E Ogden Ave
Westmont, IL 60559

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5.0
69 Reviews

I have been in the automotive industry since 1985. My first job was as a porter, working for my father at a local Ford dealership his love for cars and people drew me in. I currently live In Naperville with my wife and two daughters. I first fell in love with the Porsche brand when my father brought home his brand new 1985 928 S it was awesome. My favorite Porsche is the 964 911 turbo. I pride myself on customer service, it is something my father taught me a long time ago. There is nothing more important than taking care of a client.

Dealership Experience

13 yrs, 10 mos

Industry Experience

39 yrs, 7 mos

5.0

69 Reviews

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69 Reviews of Eric Hargrove

September 21, 2024

Dealership Rating
Employee Rating

Napleton in Westmont is an outstanding dealership! Personnel are always available to address any issues or answer any questions we may have. We are always very well treated. This is extremely importa More

by Dee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jessica Rivera, Adam Stratton

Sep 29, 2024

Napleton Westmont Porsche responded

Hello Dee, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2023

Dealership Rating
Employee Rating

Shiraz is a human encyclopedia when it comes to P-cars. He is nothing short of spectacular in his professionalism when it comes to dealing with clients such as myself. I'm always firing him off questions a More

by adil.quraishi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Thompson, Brian Collins , Shiraz Panjwani

Jan 01, 2024

Napleton Westmont Porsche responded

Hi Adil, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2023

Dealership Rating
Employee Rating

Napleton is my car family. Every interface is professional and they nurture the Porsche culture. I always receive prompt and thorough attention. They treat my 911 as their own. More

by Jackjamessorci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2024

Napleton Westmont Porsche responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2023

Dealership Rating
Employee Rating

Paul Ksiezyc and the Napleton Porsche Dealership providing outstanding support. Very customer-oriented and professional! More

by RDC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Ksiezyc, Blake Thompson

Dec 30, 2023

Napleton Westmont Porsche responded

Hi, we are so happy to read such a great review about Napleton Porsche! Our team is available should you require any extra help.

October 14, 2023

Dealership Rating
Employee Rating

Paul Bilek provided a full orientation of my new Porsche. His thorough and clear explanations made me feel very confident operating my new car. This is such a great service Napleton provides! More

by karenmcnichols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Rivera , Paul Bilek, Adam Stratton

Oct 16, 2023

Napleton Westmont Porsche responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 21, 2021

Dealership Rating
Employee Rating

Brian helped me through the buying and dealing process by respecting my time and especially my wants. Thanks Brian!! Would 100%buy from Brian and Dealership was great More

by Texsunhomes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Collins, Jessica Rivera

Oct 22, 2021

Napleton Westmont Porsche responded

Hi, thank you so much for your feedback! Brian will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 21, 2021

Dealership Rating
Employee Rating

Wonderful salesman and employees!! Great experience!! Felt comfortable walking into the dealership when Mr. Collins approached us in a way were we understood that the hospitality here at Westmont Porsche More

by pennynomikos
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Collins, Jessica Rivera

Aug 23, 2021

Napleton Westmont Porsche responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 16, 2021

Dealership Rating
Employee Rating

No one seems to return calls no matter how urgent. Having issues with my car they sold me (get your car inspected privately!) and can't seem to get in touch with any of the managers or GM. They ke More

by celadon94
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 18, 2021

Napleton Westmont Porsche responded

Hi, we are so disappointed to learn of this situation you have described. We want to regain your trust and your business so please reach out to us at (630) 725-0911. We will work with you to resolve this matter to your satisfaction. Take care!

February 17, 2021

Dealership Rating
Employee Rating

My salesman Dennis’s Joynt was extremely knowledgeable on the Porsche products and walked me through everything. Because of Dennis I was able to make the best decision for me. The sales manager Eric and his More

by Chris Hochstedt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Thompson , Dennis Joynt 5 stars!

Feb 19, 2021

Napleton Westmont Porsche responded

Chris, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We will be sure to pass along the kind words to Dennis, Eric and the team! It means so much to us to have earned your trust in our business. We hope to see you again in the future! Take care!

February 03, 2021

Dealership Rating
Employee Rating

What an EXCELLENT experience ! I drove brian and Blake absolutely crazy testing out vehicles and their Porshe knowledge. We finally settled on one ! Brian helped set up the vehicle to my liking ! Thank yo More

by crazyluce
Recommend Dealer
Yes

Other Employees Tagged: Blake Thompson, Brian Collins

Feb 05, 2021

Napleton Westmont Porsche responded

Hi, congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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