Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia | Page 35

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
352 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 5 mos

Industry Experience

21 yrs, 10 mos

Languages Spoken

English English

4.8

352 Reviews

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352 Reviews of Eric Garcia

December 13, 2025

Dealership Rating
Employee Rating

Service department is excellent. The experience is smooth but could be a little quicker (three hours to do basic service). More

by KLMATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for the kind words about our service team! We’re glad your experience was smooth overall and appreciate your feedback on the timing; we’re always working to improve.

December 12, 2025

Dealership Rating
Employee Rating

Good service as usual. Everyone friendly and knowledgeable. Work on car explained and pricing. No problems. More

by SMURFSLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Hyundai of Palm Springs responded

Thank you! We’re glad to hear your service experience was smooth and that our team provided clear communication and friendly support. We look forward to your next visit.

December 12, 2025

Dealership Rating
Employee Rating

I didn't have an appointment, but my car was overheating, so I stopped by to see if they could fit me in. It did take several days to get a diagnosis and the part. Eric was most accommodating and commucative More

by BAKERBRIGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for your patience and understanding. We're glad Eric kept you informed throughout the process and that we could assist even without an appointment. We value your continued business!

December 11, 2025

Dealership Rating
Employee Rating

They care about me and my car I am confident that they are honest with me. More

by GRAMDNCR2
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for your trust! We're proud to hear you feel confident in our honesty and care. Your satisfaction and safety are always our top priorities at Hyundai of Palm Springs.

December 11, 2025

Dealership Rating
Employee Rating

Came in for my service, josh, as always is wonderful and takes very good care of me and my car will always come here.Our purchased 3 cars is from you More

by stevenkirkfierrodolim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Haas, Josh Chaffin , Mary Walters

Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for your continued loyalty and for trusting us with three vehicle purchases! We're thrilled Josh consistently takes great care of you and your vehicle. We look forward to seeing you again at Hyundai of Palm Springs.

December 08, 2025

Dealership Rating
Employee Rating

Eric was kind, efficient & thorough. Eric found a broken tire sensor that Toyota (our car brand) didn't even tell us about when we were in last. We will exclusively work with Eric at Hyu More

by Windychisem
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for the trust! We're so glad Eric provided thorough service and identified a critical issue. We appreciate your loyalty and look forward to serving you exclusively moving forward.

December 07, 2025

Dealership Rating
Employee Rating

The service was completed, quickly and efficiently. The waiting room was very pleasant and peaceful. More

by PAULSTOCKING
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Dec 18, 2025

Hyundai of Palm Springs responded

Thank you, Paul! We're glad your service was efficient and that you enjoyed the peaceful atmosphere of our waiting area. We appreciate your continued trust in Hyundai of Palm Springs.

December 06, 2025

Dealership Rating
Employee Rating

Friendly personnel and always ready to take care of the customers. There are no surprises and the staff attend to the needs of the customer and keep them well informed. More

by lou.domenick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Hyundai of Palm Springs responded

Thank you! We’re happy to hear our team continues to provide friendly, transparent service. Your satisfaction and confidence mean everything to us.

December 06, 2025

Dealership Rating
Employee Rating

Bit of a shock that the prices had been increased significantly. Cost of a standard service had gone up, but the cost of assessing other things that were needed was a real shock. More

by JPaulRich
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Dec 30, 2025

Hyundai of Palm Springs responded

Thank you for your feedback. We understand your concern about pricing and strive to maintain transparency and value in our service offerings. Your comments have been noted and will be shared with our management team at Hyundai of Palm Springs.

December 05, 2025

Dealership Rating
Employee Rating

Very professional and helpful staff. ..solved our problem. Glad they could squeeze us in on a busy day. More

by Jamie66
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Dec 30, 2025

Hyundai of Palm Springs responded

Thank you! We’re happy our team could assist on a busy day and resolve your issue quickly. We appreciate your visit!

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