Eric Fernandez Cervantes | Page 7

Eric’s customer service was top-notch—friendly, professional, and zero pressure. He took the time to answer all my questions and helped me find what I was looking for. All the staff at Mazda of Elk professional, and zero pressure. He took the time to answer all my questions and helped me find what I was looking for. All the staff at Mazda of Elk Grove was friendly, and professional. More

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Eric was fantastic. We hit a couple of little bumps (normal stuff, not Eric or Mazdas fault) but Eric helped resolve them and it all worked out great. Kim in finance was We hit a couple of little bumps (normal stuff, not Eric or Mazdas fault) but Eric helped resolve them and it all worked out great. Kim in finance was wonderful as well. She had answers for all my questions and made the financial process smooth and easy. Everyone I dealt with was very knowledgeable and helpful, overall great experience. Oh yeah, and I love the car too! More

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I recently purchased a car and had an outstanding experience thanks to my salesman Eric Fernandez Cervantes. From the moment I arrived, he was incredibly helpful, patient, and professional. He took t experience thanks to my salesman Eric Fernandez Cervantes. From the moment I arrived, he was incredibly helpful, patient, and professional. He took the time to answer all of my questions thoroughly, never made me feel rushed, and ensured I felt completely comfortable throughout the entire process. What I appreciated most was that he gave me the space and time I needed to make a well-informed decision, without any pressure. His knowledge, honesty, and calm demeanor made what can often be a stressful experience feel smooth and positive. I’m very happy with my purchase and grateful for the excellent customer service I received.I highly recommend working with Eric if you're in the market for a car! More

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I had a great experience at Mazda Of Elk Grove. Eric F. was so helpful in assisting me with teaching me all about the Miata, and Ovais made the purchasing experience informative and easy. Thank y Eric F. was so helpful in assisting me with teaching me all about the Miata, and Ovais made the purchasing experience informative and easy. Thank you for making this purchase positive and memorable! More

by missyj Verified Customer Verified Customer

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The were great, worked with me on the price and made the purchase process quick and easy purchase process quick and easy More

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I purchased the 2025 new Mazda CX 50 Hybrid from Mazda of Elk Grove. Eric Fernandez, the dealership Internet Sales Manager, was super helpful from the minute I walked into his office. He answered all my ques Elk Grove. Eric Fernandez, the dealership Internet Sales Manager, was super helpful from the minute I walked into his office. He answered all my questions and provided information about exclusive deals and offers that will make Mazda ownership more affordable. Eric helped me to locate the exact vehicle I was looking for! He also went over the MyMazda app setting with me and all the functionality of my new Mazda. I was pleasantly surprised of the ‘no pressure’ car buying experience with Eric. He is very professional, pleasant and attentive. I love my new Mazda! Thank you, Eric! More

by Ms N Verified Customer Verified Customer

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Eric was super helpful and made the process as easy as possible. He answered every question I had. possible. He answered every question I had. More

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Thank John and Eric John referred to Eric and Eric was very nice he helped me to get the car I need. He answered all questions and explained in detail all I need to know about the car. Again thanks a lo very nice he helped me to get the car I need. He answered all questions and explained in detail all I need to know about the car. Again thanks a lot More

by ekutubi Verified Customer Verified Customer

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My new car came with a full tank of gas and I get free car wash for life. Awesome car wash for life. Awesome More

by gvalencia40 Verified Customer Verified Customer

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The dealership was professional and kind. My only gripe was that I was required to do a credit check when I was paying with a debit card, cash. It just seemed unnecessary and intrusive. My only gripe was that I was required to do a credit check when I was paying with a debit card, cash. It just seemed unnecessary and intrusive. I provided other multiple forms of identification. So, checking my credit when I wasn't applying for credit, again, felt unnecessary. But other than that, my experience was pleasant and straightforward. More

by steffenmcgeecsr Verified Customer Verified Customer

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