Eric Fernandez Cervantes
Eric Fernandez Cervantes at Mazda of Elk Grove
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Eric Fernandez Cervantes

Internet Sales Manager

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9
293 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

4 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.9

293 Reviews

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293 Reviews of Eric Fernandez Cervantes

June 21, 2024

Dealership Rating
Employee Rating

Eric was efficient, informative, and ensured I got a great deal. He took the time to explain the features of the car and made the buying process smooth and hassle-free. More

by Kristin.delizo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Bayan

June 19, 2024

Dealership Rating
Employee Rating

Eric was very good in his explanation and patient in answering all our doubts. It was really helpful working with him. More

by rahulpp3march
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marilyn Mamitag , Angela

Jun 19, 2024

Mazda of Elk Grove responded

Thank you so much for your 5-star review! We are so glad Eric was great help during your car-buying experience. He really is amazing and we feel so fortunate to have him as a member of our team. We look forward to a long-lasting relationship!

June 19, 2024

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Great deal on vehicle and the service center/car wash have already been great layers to my experience. Not everything is perfect, but Mazda/Eric knows how to make a shopping experience quality service an More

by tahoeskier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CLAYTON KROPP

Jun 20, 2024

Mazda of Elk Grove responded

Thank you for taking the time to share your positive experience with Eric and our Mazda team. We are excited to be here for all your Mazda needs.

June 19, 2024

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Will recommend to friends for a new Mazda, and myself for a second car in the future. More

by Minh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2024

Mazda of Elk Grove responded

Minh, Thank you for sharing your positive experience with our Mazda team. We are so happy to hear Eric exceeded expectations! We look forward to the long lasting relationship.

June 18, 2024

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My experience at Mazda of EG was great. Eric was easy to work with and diligent about finding the car/model I was looking for. He took time to answer my questions, checked in with me freque More

by CristinaR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs

Jun 19, 2024

Mazda of Elk Grove responded

Cristina, Thank you so much for taking the time to share your great experience with us! We are so glad your time was seamless and enjoyable and we love to hear that Eric and the rest of our team took such amazing care of you. We appreciate your business and look forward to the next time we can assist you!

June 17, 2024

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Eric was very helpful. He went above and beyond to get me through the leasing process and settled into my new vehicle. More

by shanetra chisolm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2024

Mazda of Elk Grove responded

Shanetra, Thank you for sharing your positive experience with Eric! We are so glad he exceeded your expectations. We appreciate your business and look forward to a long-lasting relationship!

June 14, 2024

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Employee Rating

Eric was very accommodating and helpful. He approached my family and I when we were just browsing and made sure we stayed hydrated in the heat without putting any pressure on us. I made man More

by kpetrocchi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

Mazda of Elk Grove responded

Thank you so much for your positive review! We are so glad you had a positive experience working with Eric, he really is amazing and we are not at all surprised to hear that he provided exceptional customer service. We appreciate your business and look forward to the next time we can assist you!

June 11, 2024

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Eric was very patient and answered all of my questions and concerns. He was also easy to talk to, like a mutual friend. No salesperson panache or long-winded upselling. But still able to provide any de More

by Keith S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs , Sorry, I am terrible with names. The person who helped with signing documents. She was excellent at her job but also went above and beyond to ensure my overall experience was positive and timely.

Jun 12, 2024

Mazda of Elk Grove responded

Keith, Thank you for taking the time to share your 5-star review with us! We are so glad to hear that Eric was able to give you great service and show you just how pressure-free the car-buying process can be. We look forward to a long-lasting relationship with you. Happy motoring!

May 31, 2024

Dealership Rating
Employee Rating

Was able to set up a deal through Eric completely remote. I found the vehicle I wanted online- inquired- got more info - drove ~100 miles and had a no nonsense, very pleasant experience on site. Eric was h More

by Mike2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maha Nijem

May 31, 2024

Mazda of Elk Grove responded

Thank you so much for your kind words! We are so glad Eric was so helpful and made your car-buying process as seamless and enjoyable a possible! We really do love to take care of our clients, every step of the way. We appreciate your business and look forward to a long-lasting relationship!

May 30, 2024

Dealership Rating
Employee Rating

Eric was very friendly, helpful, and straightforward. Communication was always great, and there was no nonsense of any kind. It was a pleasure doing business with him! More

by Van
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs, David Bayan

May 31, 2024

Mazda of Elk Grove responded

Thank you for taking the time to leave your 5-star review! We are so glad Eric was a pleasure to work with. He really is amazing and we feel so fortunate to have him on our team. We look forward to a long-lasting relationship!

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