Eric Fernandez Cervantes
Eric Fernandez Cervantes at Mazda of Elk Grove

Eric Fernandez Cervantes | Page 36

Internet Sales Manager (Hablo español)

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

Contact Me
4.9
421 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.9

421 Reviews

Write a Review

421 Reviews of Eric Fernandez Cervantes

January 05, 2022

Dealership Rating
Employee Rating

Friendly and helpful, no pressure at all- they made sure we had all of our options. More

by Happie1184
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Mazda of Elk Grove responded

Thank you for your kind words! We look forward to the long-lasting relationship ahead. If you ever have any questions, don't hesitate to reach out!

January 04, 2022

Dealership Rating
Employee Rating

Great dealership , very friendly staff and a clean establishment. I hope they can continue to have a great staff so more customers can have a great buying experience More

by Leo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Mazda of Elk Grove responded

Leo, What kind words! We are truly grateful for the opportunity to do business with you. We will continue to work hard to keep our facility looking good and look forward to seeing you next time!

January 04, 2022

Dealership Rating
Employee Rating

Eric was great! He is very patient and guided me through the process efficiently! He was thorough and answered all of my questions about the process and the vehicle. More

by Caseyb977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Mazda of Elk Grove responded

Casey, You're great! The pleasure was all ours and we're grateful to have been a part of your car-buying journey. If you ever have any additional questions, just give us a call.

December 31, 2021

Dealership Rating
Employee Rating

Nice people and comfortable facility. Took good care of us, and kept our needs in mind in many ways. More

by sundaystroll916
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janice Feliciano

Dec 31, 2021

Mazda of Elk Grove responded

Congratulations on your new Mazda! We are so happy to hear Eric and the team went above and beyond, always keeping your needs as the top priority. Wishing you and yours a very Happy New Year!

December 30, 2021

Dealership Rating
Employee Rating

All the employees are customer oriented to each individual customer. Much appreciated during these times! More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2021

Mazda of Elk Grove responded

Julie, Thank you for sharing your 5-star experience with our staff! We just love coming to work and helping our clients with their car journeys!

Dec 30, 2021

Julie responded

The best dealership to go for all your Mazda needs. From sales to parts and service. Thank you !

December 22, 2021

Dealership Rating
Employee Rating

I’ve never had a better experience buying a car than my most recent purchase at Mazda of Elk Grove! Eric was the best! More

by nickmmartin23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HESAM GHAFFARI

Dec 22, 2021

Mazda of Elk Grove responded

Nick, What kind words! We are so grateful for the opportunity to make this your best car buying experience. Welcome to the Mazda Elk Grove family!

December 18, 2021

Dealership Rating
Employee Rating

Had a great experience buying a car at Mazda of Elk Grove. Sales representative Eric Fernandez was very helpful in showing the car in a video as we were located in the Bay Area and couldn’t visit the d More

by Satya C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Mazda of Elk Grove responded

Satya, Thank you for sharing your positive experience with Eric. We're happy to hear your home delivery went so smooth! We just love making car buying simple, regardless of where you live. If you ever have any questions, we're only one phone call away.

December 14, 2021

Dealership Rating
Employee Rating

Friendly and helpful group of people. Easy to work with and get the answers I needed. More

by Ash
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HESAM GHAFFARI, Antonio Salas

Dec 15, 2021

Mazda of Elk Grove responded

Thank you for the opportunity to earn your business! We're happy to hear the whole team made the process simple and easy. We look forward to the long-lasting relationship.

December 13, 2021

Dealership Rating
Employee Rating

I purchased a new vehicle at Elk Grove Mazda and was was very satisfied with the help I received. More

by irene.williams02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Mazda of Elk Grove responded

Irene, Thank you for sharing your positive experience with our Mazda Elk Grove! We look forward to being here for all your future automotive needs.

December 03, 2021

Dealership Rating
Employee Rating

Great service and a great price on anew mazda 3. Would absolutely buy from again. More

by Tybaker9000
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Dec 03, 2021

Mazda of Elk Grove responded

What kind words! We look forward to a long-lasting relationship. If you ever have any questions, don't hesitate to give us a call or reach out to Eric or Jon. Happy Holidays!

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