Eric Fernandez Cervantes
Eric Fernandez Cervantes at Mazda of Elk Grove

Eric Fernandez Cervantes | Page 11

Internet Sales Manager (Hablo español)

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

Contact Me
4.9
415 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

6 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

415 Reviews

Write a Review

415 Reviews of Eric Fernandez Cervantes

January 16, 2025

Dealership Rating
Employee Rating

Eric treated us well. Him and the sales team were flexible and got us the CX-9 carbon Edition that we were looking for. I appreciate the good dealer experience More

by Ydrben2010
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2025

Mazda of Elk Grove responded

Thank you so much for the 5-star review! We are so glad to hear how Eric made your car buying experience a great one! We appreciate your business and your kind words and we wish you many happy miles ahead!

January 16, 2025

Dealership Rating
Employee Rating

Excellent customer service with a good attitude and always trying to help the buyer to have a good experience More

by Mario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2025

Mazda of Elk Grove responded

Mario, Thank you so much for the 5-star review! We are so glad you had a wonderful experience with us. We appreciate your business and wish you many happy miles ahead!

December 31, 2024

Dealership Rating
Employee Rating

I've used the sales and parts departments here. Now I have used the service department too. All of my experiences' at Elk Grove Mazda have been fantastic. If you are old enough to remember how More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen , David Bayan

Jan 02, 2025

Mazda of Elk Grove responded

Thank you so much for sharing your experience! We’re thrilled to hear that you've had fantastic interactions with our sales, parts, and service departments. At Mazda of Elk Grove, we truly strive to provide the personal, attentive service that you’d expect from a family-owned dealership. It means a lot to know that we've helped bring back those positive memories for you! We greatly appreciate your continued trust and look forward to serving you for many years to come. Thank you for choosing Mazda of Elk Grove!

December 31, 2024

Dealership Rating
Employee Rating

I recently worked with Eric Fernandez during the purchase of my vehicle, and I’m very pleased with the experience. Eric was friendly, attentive, and knowledgeable, taking the time to address my questions and More

by Cheli_559
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2024

Mazda of Elk Grove responded

Thank you so much for sharing your positive experience! We're thrilled to hear that Eric provided such great service throughout your vehicle purchase. His dedication to ensuring you're comfortable with the vehicle and its features, as well as making the financing process smooth and transparent, is exactly what we strive for. We truly appreciate your recommendation and are so glad you had a hassle-free experience. If you ever need anything else, don’t hesitate to reach out. Enjoy your new Mazda!

December 10, 2024

Dealership Rating
Employee Rating

Eric was a great salesman. We love our new CX-90! Aloso looking forward to all the future free carwashes too More

by Barrett_jg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaik Willmon

Dec 19, 2024

Mazda of Elk Grove responded

Barrett, We are so glad that you're loving your new CX-90, what a great choice! We are so happy that Eric was able to give you 5-star service. Thank you for taking the time to share your experience with us, we look forward to a long-lasting relationship!

November 30, 2024

Dealership Rating
Employee Rating

Very very good! The guy who helped me buy the car, the manager, and everyone in the store are all very good! More

by JIANZHEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Mejia, Garrett Oxnaes, Jaik Willmon

Dec 02, 2024

Mazda of Elk Grove responded

Thank you for the kind words! We are so happy to hear that you had a wonderful experience with our team members. We truly love to treat our clients like family and we're so glad you were no exception. We look forward to a long-lasting relationship!

October 23, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of working with Angie at Mazda to purchase a new car and I couldn't be happier with the experience. She was incredibly knowledgeable, patient, and helpful throughout the enti More

by Juan Carlo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angie Gonzalez

Oct 24, 2024

Mazda of Elk Grove responded

Juan, Thank you so much for taking the time to share your amazing experience with Angie! We are so glad to hear that she ensured your experience was seamless and enjoyable. We appreciate the kind words and recommendation and wish you many happy miles ahead!

September 29, 2024

Dealership Rating
Employee Rating

I was pleasantly surprised with the ease of my test drives and subsequent purchase. Eric was a great help with getting the best deal for us. I also appreciate the lack of intrusive calls and messages More

by RomanSpk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaik Willmon

Sep 30, 2024

Mazda of Elk Grove responded

Roman, Thank you for your kind review! We're so glad to hear that your test drives and purchase experience were smooth and hassle-free. Eric takes pride in helping customers find the best deals, and we’re thrilled he was able to assist you. We also understand how important it is to respect your time, so we appreciate your feedback on our communication approach. Enjoy your new vehicle, and thank you for choosing us!

September 28, 2024

Dealership Rating
Employee Rating

Everyone was very nice and helpful. Had a great experience. Easy to buy the car. More

by atik7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaik Willmon

Sep 30, 2024

Mazda of Elk Grove responded

Thank you for the 5-star review! We are so glad to know your experience with us was seamless and enjoyable. We appreciate your business and look forward to a long-lasting relationship!

September 28, 2024

Dealership Rating
Employee Rating

The dealership is clean and client friendly. The staff greet you as soon as you walk in. Eric Fernandez Cervantes was very helpful and professional. He made upgrading from a CX-9 to the CX-90 More

by Schatman1908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs , David Bayan

Sep 30, 2024

Mazda of Elk Grove responded

Thank you for sharing your experience! We're glad to hear that you found the dealership clean and welcoming, and that Eric, Shay, and David made your upgrade from the CX-9 to the CX-90 a pleasant one. Providing helpful and professional service is what we strive for, and it's great to know our team delivered. Enjoy your new CX-90, and thank you for choosing us for your upgrade!

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