Eric Fender | Page 6

I recently had the pleasure of ordering and purchasing my first BMW, and I couldn't be more thrilled with the entire experience! From the moment I walked through the door, the team (specifically Emily) was i first BMW, and I couldn't be more thrilled with the entire experience! From the moment I walked through the door, the team (specifically Emily) was incredibly accommodating and made me feel like a valued customer. The communication throughout the buying process was outstanding. They kept me updated every step of the way, ensuring I was well-informed and comfortable with my decisions. It was evident that customer service is a top priority for them. Their post-purchase follow-up also impressed me. They contacted me multiple times to ensure everything was going smoothly and that I was satisfied with my new vehicle. It's uncommon to find a dealership that goes the extra mile like this! Their commitment to ongoing service is also commendable, with perks like free car washes and valet service. Overall, buying my first BMW was a service-driven experience that was not only easy but also made me feel genuinely special. I can't recommend them enough! If you're considering a BMW, this team will make your buying experience exceptional. Not to mention, it's the best driving experience I've ever had! More

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1. I trust this dealership. 2. They are always professional. 3. they clearly place the customer first. professional. 3. they clearly place the customer first. More

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I chose to go to the BMW Store over BMW North even though BMW North is just down the street from my house. I think that says everything! I have been using the Mini dealership there for years and it just seem BMW North is just down the street from my house. I think that says everything! I have been using the Mini dealership there for years and it just seemed logical to continue on with my BMW. More

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I worked with Paul to get into a 2025 X7, it had the exact color combo and options that I was looking for. The entire process was quick and easy and Paul was awesome to deal with. Susan set the car up exact color combo and options that I was looking for. The entire process was quick and easy and Paul was awesome to deal with. Susan set the car up for me and was very patient working through the details of the controls and settings. It could not have gone any smoother ! More

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I worked with Jonathan Kumar to order my 2024 M3. He is very knowledgeable in the process of ordering an M car. From the first time I stopped by the dealership and meet Jonathan I felt at easy and He is very knowledgeable in the process of ordering an M car. From the first time I stopped by the dealership and meet Jonathan I felt at easy and comfortable he would guide me the through the ordering process. I placed my order in January and took delivery late July. He was always there to answer all my questions and provided updates once production started. If you are looking to purchase a BMW or a M car Jonathan is the one to help. More

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I have dealt with Paul Kolleck and Susan Ward for a number of years. They are the best of a great dealership. number of years. They are the best of a great dealership. More

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Excellent experience from beginning to end. Dean was wonderful and explained everything thoroughly and was not pushy at all - giving the time to the customer to ask questions and review well a Dean was wonderful and explained everything thoroughly and was not pushy at all - giving the time to the customer to ask questions and review well and calmly the options. Susan was terrific in explaining and showing how the car works - it was a pleasure. And the finances part with Erik also went smoothly. Left the store in pouring rain - with my new car dropped just outside the door so we wouldn’t get rained on and people waiving and being very gracious with directions how to exit the store.👏👏👏👏 More

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Easy to work with. Explained how to work the car very thoroughly. Very efficient with buying and financing. Friendly. Explained how to work the car very thoroughly. Very efficient with buying and financing. Friendly. More

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Paul was great to work with during the purchase process. He is knowledgeable but not a pushy sales person. Susan was fantastic to work with after the sale for a tutorial on the car. Everyone was very helpf He is knowledgeable but not a pushy sales person. Susan was fantastic to work with after the sale for a tutorial on the car. Everyone was very helpful. More

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Excellent experience, fantastic staff and seamless process. If you're looking for a new or used BMW I highly recommend the BMW Store. process. If you're looking for a new or used BMW I highly recommend the BMW Store. More

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